Horus Cafe — Restaurant in New York

If I could give this place 0 stars, I would. Came here for a friend's birthday only to be greeted by the waitress with a terrible attitude. She constantly rolls eyes while taking your order or abruptly leaves before you could get your order in. After our first round of drinks, our entire group expressed dissatisfaction. This woman's reply was that "it's been on the table too long so I can't take it back." We explained that we had 1 sip of it and if she hadn't taken so long to come back and see if our order was okay, that's not our fault 'how long they were sitting on the table.' We asked for the manager but he/she never came. Several orders later and this woman took forever to bring our orders or she would simply forget our new drinks. She did not come around and we had to keep flagging down other waiters/waitresses. At one point, this woman came to the table to tell us "everything will be on one bill because I'm getting confused." We asked her if she's getting confused why not just write down the orders? She again replied "I'm just telling you, I just work here, I don't make the rules." I again asked for a manager but no one ever came. Get it together lady! If your attitude is that sour, maybe you shouldn't work in an environment with people where you need to wait on them and take their orders!

To top it off, they charged me a $20 service fee for holding a cake I personally brought in for my friend’s birthday. I was told they would bring it out, serve it with sparklers, and write her name on the cake board. I brought in stickers and asked them if they would be able to apply the stickers to spell out Happy Birthday and I was told there was no need as they write it in icing. Fast forward to the cake..when I had enough of this place and asked for the cake to be brought out I was told I had to wait... and finally when it was brought out.. my friend was given 2 sparklers to hold in her HANDS and there was no writing on the cake whatsoever. Finally, the “manager,” who never once introduced himself when we asked for management, CHASED after us to say how appalled he was that we only gave a $10 tip for a $300 tab!!!! In my opinion, $10 was way too generous and he should be grateful they even got that much!!!! STAY AWAY...

SCAMMER ALERT!!! -5 star if I can. Where do I start….

There were only 3 group guests when we arrived and no one else was there during a typhoon pouring rain night.

They sat us at an individual table for when we’re 3 people. So, we asked if they can put two tables together. The waiter says “sure” multiple times coming back I keep asking for it and never did.

Not sure why I even asked for it but it should come automatically for cold tap water on the table when customers arrives. but, never did. so, I asked for it. Wallah!!!! a water bottle came in lol. I asked, was all three water bottle free ? Because I asked for tap water with ice.

At this point it starts to annoy me.

We ordered two deserts so, no issue there but, they seem like they want us to order more and pushing us to order other things when we’ve already said no multiple times smh.

I go to many hookah lounge and they seem to don’t know or don’t like what are they doing but anyway, they never change the coal until I asked. No problem changing the coal there.

However, the moment changing the coal, I noticed that the base where they put the herbs or whatever they call, it is a pineapple when I never asked for it and not the regular. From what I know, those cost separately. So, I told who we’re handling the coal to ensure that we never did order that. She says I’ll let them know. Later, that wasn’t addressed and we were told, “why didn’t you said anything earlier? And saying something now” lol. Scammer is all I can see of what he’s doing. Then he also got the nerve to tell me, it’s only $3 blah blah blah. Gtfoh. Idk how he is working here SCAMMING people.

But, Perhaps the owner knows and they select people who to do it with.

You got the wrong one to mess with.

The ladies seemed nice but, they’re just as bad as the others playing along with them.

I DO NOT RECOMMEND THIS...

This was hands down one of the worst restaurant experiences I’ve ever had. I’ve never been treated with such blatant disrespect and rudeness in a place where I’m paying to be served.

First off, the waiter had an unbelievably arrogant and dismissive attitude from the moment we sat down. As he was putting the food on the table, my butter knife fell on the floor. When I politely asked for a new one, he literally walked away mid-sentence with a hand gesture that said “whatever.” We had to ask two more times. His response? “You won’t need it, you ordered rice.” Excuse me? I don’t need a lecture, I need basic utensils.

When I asked again, he didn’t even bother bringing a clean napkin or knife, he just grabbed the napkin from my friend across the table and handed it to me. When she asked for a replacement, he said, “She doesn’t need it because she got a shawarma wrap” and walked off like we didn’t matter. It was absolutely shocking behavior.

The food: mediocre at best, exorbitantly priced for its poor quality. The atmosphere: Uncomfortable, awkward, and cold. There was zero sense of hospitality; I genuinely felt unwelcome the entire time.

Then came the final straw: after we paid, we asked for boxes to take our leftover food. We were ignored the first time. I had to ask three times before someone finally brought them. And the second they handed us the boxes, they immediately started clearing the table while we were still putting food away, as if they were trying to kick us out. It was aggressive, rude, and completely uncalled for.

This place doesn’t deserve anyone’s time or money. I left angry, insulted, and completely disappointed. If you care at all about being treated with basic human decency while dining out DO yourself a favor and stay far away from...