Pardon My French — Restaurant in New York

Decided to stop by Pardon My French last Sunday around 4pm, at first we were just going to have a drink by the bar and go elsewhere for dinner but then decided to stay. The bar here is as good as any for date night or a solo dinner, while the rear garden is one of the city’s most under-the-radar outdoor dining spaces modern riffs on French bistro classics. Very cute patio!!

We were seated by the end of the bar and all waiters decided to stand around there to argue about who is staying after brunch. There was 3 or four servers standing there with a stack of cash ready to start counting and telling each other “Im not closing brunch” or “who will be on the floor?”. After what felt like a very long time someone was forced to “close brunch”. Seems like peace was restored so we asked if we could move to a table to have food (and also move away from where seems to be the waiters HQ). We were informed there was no food till 6pm when the kitchen reopens for dinner.

Alright, another drink it is then! Finally 6pm comes around and we can order dinner…the anticipation was making me even hungrier. I guess not hungry enough to look passed the bland food. I had the confit duck and it was OK but nothing even near OMG THIS IS VERY DELICIOUS kinda duck. My friend had the burger and said was ok but come guys it’s a BURGER!! If you mess up a burger than we are in trouble right?!

Many bars and restaurants on the East Village have familiar elements: model-like bartenders in possibly ripped jeans, waiters with stylish looks (some trying way to hard!), a drink list that features some kind of “exotic homemade” cocktail, I get it, you’re cool! PMF is exactly that, “cool”…maybe too cool to even pay attention to its customers or God forbid try harder...

One person in our party had a severe tree nut allergy and we took all necessary precautions, informing our server of the allergy and emphasizing the importance of avoiding any cross-contamination or contact with tree nuts. Regrettably, despite our explicit instructions, a meal served at our table contained cashews, resulting in a severe allergic reaction and subsequent illness. They became deathly ill and got sick in their ride share home, which is where their epipen was. Their menu, both online and physical, failed to note of any potential allergens.

This failure to adhere to safe allergy standards is deeply troubling. Not only did it compromise the well-being of a guest, necessitating immediate medical attention, but it also shattered our trust in your restaurant's ability to prioritize the safety and dietary needs of their patrons. The repercussions of such negligence extend far beyond a single dining experience; they undermine the fundamental expectation of responsible and conscientious food service.

The guest who had a severe tree nut allergy subsequently became sick in her shared ride and had to pay a fee regarding the incident. We just ask that PMF take accountability and take comprehensive measures to review and reinforce their allergy protocols to prevent similar incidents from occurring in the future.

Please understand that this is not a matter to be taken lightly. The safety and well-being of patrons should always be paramount, and any deviation from established protocols cannot be excused. I trust that they will address this issue with the seriousness it demands and respond promptly with their proposed...

I want to preface this review by stating that the FOOD was absolutely delicious. The french toast and croque madame especially. However, I had quite a negative experience here and would like to share about it in hopes that a manager sees it one day. First of all, it was my birthday, so I made a reservation for 10 people on a Saturday morning. When we first arrived, we were told no one from the party was there yet. We looked back and saw all of our friends so we just went inside. 20 minutes later, 2 other friends came around the corner and said they were told to sit at the bar and wait for the last 30 minutes because no one was there. Come on people! The manager, finally apologized and promised our friends "a gift" for waiting alone(which they never received). Then, toward the end of our meal, they came out with sparklers and chocolate mousse to celebrate my birthday...and we were CHARGED FOR IT. No one at the table asked for it. It was sweet, but also a $10 dessert that we didn't even order. SUPER tacky. Anyway, when we received the bill, we wanted to make sure it was correct. Some of us ordered the bottomless mimosas, others didn't. When we had a discrepancy about a glass of champagne, the waiter pointed out that it had been comped and then said, "What, you want me to add it back?" No, sir, we were just making sure. Not very friendly. Finally, as we were tallying up the bill, he was standing over us and waiting for us to finish, rolling his eyes. So, in conclusion, the food was extra special, but the restaurant? I'll probably...