KFC — Restaurant in New York

First and foremost idk what in the name of southern fried chicken is going in with kfc!!!!!! Second of all it was a door Dash delivery which truly wasn't the fault of the delivery person who prepared the food. He only delivered it. Regular chicken tender meal was ordered for dinner by my daughter. (5 tenders, fries, biscuit, drink). The chicken was extra crispy, extra extra dry, greasy, super salty, the fries were just as salty and old. The biscuit was as dry as the Sahara desert. The soda called Starry and resembled Sprite had so much ice it may as well have been water. When we called kfc the young lady began to yell saying I GAVE THE DRIVER YOUR DIPPING SAUCE. She passed the phone to the manager who said bring the food back and he'd replace it. In the meantime the door Dash driver came back to our house to show us he did not have the brown bag with the dipping sauce she claimed was passed off to him. Mind you its September 6 2023 and there's a heat wave in NY but we walked the 8 minute walk to kfc. We asked for the manager. The workers all teens were laughing and hiding as if to say try to get a resolve. Last but not least 2 managers aggressively approached us. We explained the situation. The male manager said no refund take it up with door Dash. He offered us "fresh" food. The place looked untidy. The workers looked overworked. And again, they were all unbothrerd and non chalant. There was no way in heaven or hell we wanted food from that particular kfc. A homeless man asked us for the food. I really didn't want to give him something I wouldn't eat but we gave it to him. People its the kfc on East Gun Hill Road at the bottom of Boston Road I pray you have a better experience. NEVER AGAIN. If it wasn't so hot today trust me we would have cooked our own...

Conveniently located, and it has a drive-thru, which is why it gets four stars. But if you're attempting to park, I firmly recommend you park off-site in one of the cross streets nearby towards Laconia or Boston Road. The truth of the matter is the parking lot is far too small, and I can very quickly see how someone is either going to get stuck waiting for the drive-thru line to get short because of the way the parking lot is positioned, or get their car scratched by some careless driver. On top of that I firmly don't recommend going inside the store because again it's very small, and even before and after covid 19, it's just an overall uncomfortable experience being cramped in. In my opinion the best thing you can do is Hop on the drive-thru line get your food, and be on your way, otherwise my Dr through experiences have always been pretty quick, efficient, and accurate on the orders. Make sure you ask them for the sauce though, they like to pretend to forget that you ask...

I Ordered my Food Via UberEats at 9:24pm. my expected delivery time was 10:05. At 9:45 I received a message saying that , my driver was there to pick up my food . Then received another notification that there was a delay with my food. That driver left and it went back to stating my food was being prepared . At 10:15 I received a motivation that another driver went to pick up my food . A few minutes later I get a delay message saying my food should arrive at 10:30pm. At 10:41pm I get another message that another driver is on the way to pick up my food as it is still being prepared. After 10 mins past , my UberEats driver called me to state that the restaurant had still not made my food and she’s speaking with the manager . THIS IS COMPLETELY UNACCEPTABLE. Not only when my food was delivered , it was COLD & INCORRECT . Honestly I’m over it all. I graciously tipped my UberEats driver and called it a day. Customer...