Klong — Restaurant in New York

Longtime favorite turned into a very mediocre quality place with extremely road staff, I think the management has changed. Also biggest pet peeve is sneaking in a gratuity charge without letting the customer know and then expecting a tip on top of that. 18% added for a party of two people? Ridiculous. This used to be my favorite place in the city, and I would truly recommend it to all my friends and bring a lot of people here to eat, but I went this week after a long gap, and was super disappointed at how the quality of food and service has changed. We ordered a bunch of appetizers, and they tasted ok but our main courses were really poorly executed, with no flavor at all, which was quite surprising in Thai food. The curry, which used to be quite creamy, was super watery this time, and it almost seemed like they were just adding water to leftover paste. When we pointed that out, we got quite a bit of attitude for changing out our dishes, or making the necessary adjustments. At the end of our meal, (we were only three people), our check came and seemed not in line with the charges, and then we took a closer look, they had added an 18% gratuity automatically to the check without letting us know. When we pointed that out, they gave us a little bit of a tough time and rolled their eyes when we said we would like to leave a manual tip instead. One of the managers or waitstaff, then proceeded to give us a long lecture on how if we don’t want to leave a tip we should just ask for takeout the next time and not sit in the restaurant lol. These kind of shady practices of trying to steal money from customers in the way of a tip is really putting off, we left a decent tip in any case, but we would like to know what we’re leaving and it should be our decision and not the restaurants. My friend forgot her bag as we left the restaurant, and remembered not a minute later and ran in, but instead of any of the wait staff coming out w it, they had taken it in the back, and kept it ‘aside’ apparently! They could see us standing outside lol I’m afraid I’m just going to let the nostalgia of what the food and quality and service used to be stay in my mind and...

Walked in on December 12 around 8 pm with my boyfriend and asked for 2 seats, but the host said they only had one table outside underneath the stairs in the corner. We asked about the three open tables that weren’t in such a sad tiny corner, and the host said, “those are only for 3 or 4 people.” That’s reasonable, so while he watched us go take a second look for an open table outside, he sat one two-person couple outside. We walked in to wait, and he said, “you’re gonna need to wait outside.” Then in front of us he told another couple, “we have a spot open inside” and sat them inside

We were annoyed he skipped us twice, so we reminded him we had been waiting longer than those couples/ He said, “Well you never told me you wanted to sit inside.” We said, “You never asked us or told us there were available seats inside.” All hosts ask inside or outside, so I don't know why that was confusing to him. He clearly didn’t like us reminding him and he quickly said, “Actually we aren’t going to have any more seats for 2 people open tonight. We close at 9.”

Obviously, this was a lie, and we had no idea why we were being treated like that (other than we were gay). Right by them Bull McCabes staff are much nicer, don’t throw a tantrum when someone asks to sit in a more comfortable spot, and has nicer seating. We walked back and saw those same seats that were supposedly “only for 3 or 4 people” had couples sitting at each one. If their okay with lying to customers about multiple things and hiring rude (questionably homophobic) staff then I don’t think we will...

First time visiting this happy hour was highly impressed came on a friday 5pm restaurant was packed but it was easy to get a table for 2! Although it was cramped next to the other tables which is a hassle when you have to use the restroom but I’ve got to say it was pretty worth it! One of the best wings I’ve had so far flavorful and super crunchy! ordered the calamari which came with this sweet chili sauce it could’ve been more crispy didn’t really enjoy probably wouldn’t order it again. Klong also has happy hour on Weekdays monday-thursday 12pm-10pm and friday 12pm-8pm which is GREAT! We had $3 wine and $3 lychee mimosas also margaritas and mojitos were $3 as well. Overall good experience! Can’t wait to explore the rest of the menu!

UPDATE !!!

Food was amazing, Super fast service! Didn't have to wait no more than 5 mins for a table (its a Monday evening) pick and choose your days wisely! We ordered Klongs chicken wings, Vegetable dumplings, Garlic sauce with chicken, and a Noodle Dish Call Kee Mao Big enough portions where my friends and I were able to pick off one another's plate! Vegetable Dumplings could've used a dipping sauce! Plates were cleaned! Also would like to point out how many flavors are available for mojitos,margs and mimosas! Pricing wise is definitely affordable for 2 entrees 3 appetizers and 3 drinks totaled up to $82 which is a steal to me! Definitely a hidden gem happy hour! Will be...