Kum Kau — Restaurant in New York

Lapin and I were craving Chinese food, since we were in the area we thought should stop in. They have two different sections, a take out area -- which looked shoddy and the sit in restaurant area which looked a lot better. We were seated rather quickly as they didn’t look super busy. Our waiters were nice and attentive to some degree. We sometimes had to ask for extra napkins, hot sauce, water refill but they were quick and nice about it. We got shrimp toast which was very unique. We never had it but it was okay, super greasy though. Lapin had an order of spare rib tips that he enjoyed. We also got wonton soup and egg drop soup which were average tasting. We ordered shrimp fried rice, general tso chicken and chicken broccoli to eat family style. The portions were huge and we were able to take the leftovers to lunch the next day. The food tasted pretty good and quality was on par for the price. We also got a fruit bowl which was a small bowl with handful of pineapple chunks with a toothpick to eat it with. I got a bowl of vanilla ice cream which had some ice chunks but tasted like regular vanilla ice cream from the...

Years ago I lived right around the corner from this place and it was some of the best Chinese food in Brooklyn.Now not so much. the people behind the counter had attitudes. and apparently a listening disability. Ihad to get them to remake my order twice because rhey made it wrong they didn't listen what I asked for , they literally just assumed.( i ordered a luncheon that came with fried rice they literally gave me white rice) i ordered rib tips and shrimp chow mein (hot and spicy) the rib tips were extremely were extremely dried out and no sauce whatsoever. She charged me an extra dollar to put them in a plastic container as opposed to the little paper box that they put them in which is why they were dry. She gave me an attitude for messing up my order and did she messed up then she also messed up woman's order in front of me as well as a person's order behind me! it's a shame to see that's such a great place has fell into such a state of not caring! i will not be back there worst, there were no apologies for their mistakes that they made preparing my meal but there was lots...

This place has gone downhill. It used to be so good that i didn’t mind traveling across Brooklyn for their food. IDK if they just don’t believe in customer service anymore or what. Where can i begin, I’ve been here for lunch over the past several months and the waiter always gets things wrong, and it forgets to offer drinks (soda, juice whatever... he forgets). He’s done it several times so i can’t chuck it up to him forgetting one time. Nope, he’s done it 3 times. This last time was my just that my LAST time eating here. I ordered shrimp with garlic sauce and broccoli, and the shrimp were not fresh. They tasted somewhat rancid. I pulled all of the nasty shrimp out and just ate the broccoli. I informed the waiter who then took my plate of shrimp to the back. Then he came out and asked if i wanted to pack them? 🤦🏽‍♀️ SMH. Needless to say, nobody apologized, or asked i wanted anything else, or better yet, take it off my bill. But i didn’t make a big fuss of it, i paid the bill and will NOT be back. It’s sad that they have gone downhill so much, the quality of food and...