Repeated Lies, Discriminatory Treatment, Invasive Assumptions, and Hostile Behavior Toward Foreign Customers. ę§č§äøå½äŗŗļ¼ äøēåēļ¼åęåētwiceē»ä¹ 室č§é¢å¢å²čæę„éŖę们诓ę们ęæäøęéŖä»ä»¬ļ¼č«åå ¶å¦
We made a 6:00 PM reservation, but the restaurant called and said there were no tables available, asking us to come at 6:15 PM instead, guaranteeing we would be seated immediately. We confirmed again via text before arriving, yet when we got there at 6:13 PM, they told us to wait 5-10 minutes while they cleaned a table. They seated several other tables and after waiting 10 minutes with no update, we asked the front desk, and suddenly, they claimed we had to keep waiting because we didnāt answer their call before 6:00 PM. There were even several tables ahead of us, but we still waited patiently, assuming they just needed more time to accommodate us. This was the third time they went back on their word. It's strong unorganized.
Just when we thought things couldnāt get worse, a staff member suddenly approached us and AGGRESSIVELY accused us of talking badly about them in another language. This was completely unprovokedāwe were simply chatting among ourselves and even just watching a video together. Not only were we lied to three times and left in the cold, but we were also insulted by the staff while waiting. They are trying to interpret our private conversation, which already invaded our privacy and also accusing us of just chatting in our mother language. This stereotype of foreign customers is terrible, given the whole restaurant is full of foreign customers.
This restaurant doesnāt just have bad serviceāit has dishonest management and rude, unprofessional staff. At every step, they lied to us and treated us with complete disrespect. The entrance was cramped and freezing, it was raining outside, and we were practically pushed out the door while waiting. Being lied to repeatedly and then treated with hostility was unacceptable. I deserve an apology, not just for the terrible service, but for the way we were disrespected and unfairly targeted. I would never return and strongly recommend others to stay away. Xenophobic, discriminatory language, stereotyping foreign customers, forbidding the use of their native language, making assumptions about personal conversations, and...
Ā Ā Ā Read moreAdded a 30% tip without my consent for a lunch take-out, this is blatant dishonesty that deserves a straight up boycott. Many reviews have reflected this practice of increasing tips without permission (from 15-18% etc.), so please beware and TAKE PHOTOs of your signed receipt to keep for you to dispute with your bank, and try to use a credit card! A female thai server who is thin and dark complexioned has a horrible attitude.
Should really not let stores without any integrity to keep engaging in such criminal conduct. If the policy was to charge minimum 15% tips even for takeout, tell the customer when we sign the receipt, NOT steal from us.
Also, if you know that you are busy, do not quote waiting times for food that you clearly know you canāt keep to. Asked for the cooking time for the wings, and was told 15 minutes. 20 minutes into the wait, I checked in and was told 3 more minutes. At 30 minutes, people who came after me were already getting their mains. So I checked in with this thin, darker skinned Thai girl, and she had a horrible attitude, and just flat out told me not ready, we are short of staff today. ok? then donāt tell me itāll only be 15 minutes?? The other staff (especially the slightly chubbier girl) were all professional, had a good attitude and apologized for the wait. But just this one staff ruins the whole soup, if management sees this I think a lot of your service related issues will go away by firing that server. She seems like she is just unhappy with life, and radiates bad energy when she is serving (stomps around, does not make conversation with diners, wears a scowl/frown...
Ā Ā Ā Read moreThree people. 20 dishes. Just under $17 per plate. Insane value for flavor this good! ā”ļø
This cozy neighborhood gem has been serving authentic Thai food for over 20 yearsāand it shows in every bite. Hereās a taste of some must-try highlightsš
š Spicy Wings & Garlic Wings Crispy on the outside, juicy on the inside. The glaze is rich, flavorful, and addictively stickyāevery bite delivers a satisfying crunch.
š„ Curry Puff Flaky pastry filled with fragrant chicken and curried potatoesāeach bite is a warm, savory explosion of comfort.
š„„ Coconut Chicken Soup Creamy coconut milk with mushrooms and onionsālike sipping a tropical breeze. Gentle, cozy, and full of soul.
š„ Papaya Salad Shredded green papaya with chili-lime dressingācrispy, spicy, and tangy in the best way. Youāll be saying āso refreshing!ā after every bite.
š Pad Voon Seen & Pad See Ew Glass noodles and flat noodles done rightābouncy, silky, and coated in just the right amount of savory sauce. The beef Pad See Ew especially hits that perfect sweet-savory note.
š¦ Crabmeat Fried Rice & Salted Egg Seafood Every grain of the fried rice is infused with crab flavorāclean, oceanic, and satisfying. The salted egg seafood arrives in-shell and packs an umami-rich, finger-licking punch.
š Red Snapper with Ginger Sauce A whole crispy red snapper served with light, gingery sauceātender inside, golden outside, and full of Thai street-style flair.
šØ Mango Sticky Rice & Ice Cream Sticky Rice Desserts didnāt fall shortāripe mango with soft sticky rice, and coconut ice cream over rice that refreshes and comforts at the same time. A...
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