Luke's Lobster Upper East Side — Restaurant in New York

Was in UES yesterday, our old neighborhood, decided to walk around and ended up having dinner here.

First time at a Luke's Lobster so I was trying to not have the highest expectations versus what we've enjoyed in Newport, RI. Turned out to be really good!

I ordered the lobster roll with bisque and drink, opted to upgrade to a 6 oz rosé for an additional $8. Hubby had the crab roll + lobster mac & cheese. And yep, strategically always good for sharing everything! Their bisque was deliciously comforting. The lobster mac & cheese was actually surprisingly really good. Hubby enjoyed the crab roll and I also loved the lobster roll. They have a small outdoor dining area outside and on a beautiful not so cold evening, this was absolutely perfect!

Staff were also great. Polite, smiling, actually liked taking care of customers type. May actually use that loyalty card as it works for UWS branches too! On our way out, we waved and thanked the team who took care of us, with a quick thumbs up! Thanks guys! This will definitely help satisfy our New England cravings until it's safe to be traveling again!...

I got a 6oz lobster roll, a 6oz crab roll, and a 8oz cup of lobster bisque.

The rolls were soft and sweet, and it was nicely toasted. The lobster meat was fresh and clean tasting. The crab meat was also pretty nice, too. They put just right amount of seasoning on the top. It was enough to enhance the flavor, and not too much to be overpowering. They were good rolls.

I was only worried about two things when I have seafood. One is that the food was not fresh and fishy, and the other was there were shells in it. They did the fresh part very nicely, however, I did find 3 tiny pieces of shell in my crab roll. I guess it was inevitable, so all is good.

The lobster bisque was quite nice, too. It was thick and flavorful. It was a bit too salty to my liking. There was one chunk of lobster claw in the bisque.

Overall, the food was nice. The service was meh, I ordered online, and when I go pick it up the server didn’t even mention to grab my own chips that were included in my meal. I found out when I was walking across the street, and I had to go back...

On 9/11/2024 i went to the lukes lobster on the upper west side & 81st street around 12/1 pm & purchased a crab roll . normally im in and out but it did take her a while to make my order. i decided to take it to work so that i may eat it there because i had no time. My bread was so soggy i took one bite and had no choice but to discarded my meal & it was the last $20 i had. my crab roll was disappointing & my favorite item of the meal * the bun * was ruined with the crab water. my entire bun pretty much soaked up everything and it was displeasing to the touch. especially since i have sensory issues. Lukes is my favorite so i dont want this to be the reason i dont eat it no more but please do better

So 9/13/24.. i experienced the same incident But A nice & accommodating lady ensured my food was correctly fixed & made to my liking. i really appreciated how she actively listened to my issue,resolved the issue & gave me fresh food without ANY pushback . i really do appreciate your help today , i really wish i got her name. she...