Rude employees, awful service, we walked out on the rude waitress with short hair and a bandana working on Monday September 7, who really needs an attitude check.
I found Mother’s Ruin via Google Search of “All Day Brunch in NYC”. We had already tried Jack’s Wife Freida and Clinton St. Baking Co, so I figured we could try out this place per online recommendations. I absolutely wish I hadn’t wasted me or my friend’s time.
My friend arrived first at around 2pm, and she was seated immediately, the place wasn’t full, so I’m still trying to understand the fussy attitude from the waitress. My friend asked about the menu, and the waitress disgustingly told her to get up and see because she wasn’t going to find anything, and she wasn’t sure why she was checking online. There are ways to inform someone about this, condescendingly speaking to someone is not it. Well, my friend went over and took a picture of the menu and noticed the menu on display didn’t really match anything we had seen from their usual menu (per my google, yelp and online research.) Also, since we were there for their brunch/breakfast items, and their outside sign said “brunch until 4pm”, we wanted to confirm if they were serving any brunch items. Well, she tried to ask the waitress about this, she smiled to get the waitress’ attention and the waitress got her attitude and rolled her eyes. I arrived as this happened. Now, my friend is an overly kind person who always says excuse me and apologizing for other people’s faults. I not so much... She saw me and said let’s just go and pulled me away. We ended up going to Ruby’s which is a block or two down. They had amazing breakfast options, and service was 10x better than here. At least they noticed us right away and weren’t rolling and sucking their teeth.
Skip this place, absolutely not worth it.
To the owners/managers, if your employees are not up to answer questions for potential but most importantly ALREADY SEATED patrons, I’m not sure why they are there. This is unacceptable and seems like an ongoing issue now, this isn’t the first review within the past week that I am now reading of horrible service and nasty attitude from the employees. Do better, because who wants to go to a place where the employees treat you like you’re a...
Read moreI really want a job that I can do whilst high.
Who put Mother's Ruin in a class with PDT??? Are you mad? Don't get me wrong... it is a cocktail bar... mostly.... but PDT has got it down to an art and science, a tour de force of cocktail mixing. This bartender (budded) had to constantly refer to the menu board behind the bar to remember what was in the drinks. I guess I'm now spoiled for a bartender that doesn't have to taste every drink they make to be sure they got it right, and still manage to make an unappetizing Cold Nipple. The Hoss and Hoss was a much more successful drink. Like a hot toddy. Perfect for the lousy winter weather.
Now the food. Sigh I was so looking forward to Onion soup on this cold drizzly night. The Grilled Gruyère Cheese sandwich was just going to be a bonus. The soup was basically salty SALTY bouillon. I was reduced to using it as an au jus to dip the sandwich in. And that was still a bit too much with the salt. Once again, my second attempt here turned out better. The Old Bay seasoned Waffle Fries were great. The portion is huge, so plenty for two or three people to share.
Now the waif with the blue hair... What was her function? I had to get my own bottle of water. I had to get my own napkin with my fries. And she kept disappearing out the front door. I'm not high maintenance. Really I'm not. I'm the type of person that brings back their glass, coaster and trash to the bars before I leave. I even push my chair in. But this lack of service was off-putting.
I will give them props on the music. I'm now playing Hot Chip on loop. And I didn't have to be high to...
Read moreDISCRIMINATION! If I can give this establishment 0 star i would because I didn’t even get the chance to experience the service here. If you’re foreign/tourists or an international student/worker like me, don’t even bother coming here because they won’t take your international IDs.
I was walking around Soho at 6pm with my friend shopping and decided to stop by Mother’s Ruin due to good HH reviews from our other friends. We walked in and ordered drinks at the bar and the bartenders asked for our IDs. My friend from South Carolina gave him her ID and ordered and I gave him my driver license (i’m from Vietnam but the license was in English too). He came back to us returning my friend’s drink and I was like “where’s my license”. I then looked at the bartender who is now showing my ID to his coworker and they were snickering and shaking their head??? The bartender came back and asked me if I have an American ID, I said no because I’m not a citizen. He then said “well you sound American”. I said “but im not”. At this point, I said I have another form of ID if he wants to see it and he didn’t even want to see it!! He asked me if i bring my passport and I’m like who carries their passport around if they’re not a tourist?? So clearly no I did not bring my passport. I wanted to show him a picture of my passport but of course he didn’t want to see it. I was very angry at this point because it was clearly racial discrimination.
Well so just leaving a review here for my fellow non-Americans if you want to find a bar in Soho, DON’T GO HERE!
P.s this...
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