Nerd be cool. Espresso Lab — Restaurant in New York

Man the service here is disappointing. I came to grab a piece of quiche I ordered after being on a work call for 10 minutes and I asked if the barista could reheat it because it was ice cold. She said it was cold because it had been sitting there for “a really long time”. The time it took her to make my latte (which was really more like watery, bitter coffee?) and bland quiche total of $17 bucks plus tip, probably took at least 5-7 minutes. She reheated it which took about 1 minute total and it was still ice cold. Also served in a white paper bag instead of a plate. She gave me attitude when I asked if there were utensils, and directed me to plastic spoons in a cup that were not easily visible. Why do people get into customer service jobs if they can’t be nice? (Coming from someone who was a server for over a...

I cant really say that the place would have had an atmosphere. It was a place to get a coffee. That is it. The staff did not greet you when you walk in, there was no smile, no chit chat. There was a couple of chairs to sit on in the back, but the spot was not inviting at all. I asked if there was a restroom, and I got single word answer" No". The latte was given to me without lid nor stirrer. Once I picked it up and held it in my hand, she said:" There are lids" and she pointed to the corner...

Came in because I needed some caffeine. Little did I know how much coming here would change my day. The person working was so incredibly warm and inviting. It immediately softened my sour mood from being yelled at at work. I ordered a latte and a granola bar. Which were both fantastic. One of the best drinks things was the option to do 2 or 3 espresso shots for the same price. I’m so happy I stopped in, this place made ny whole day...