Animal Loving Care — Local services in New York

I've only had one experience with my pup so I'll probably return and update my review if anything changes. For a first experience, it was an overall pleasant one. There are things that need to be addressed though.

To start with the good, they do give off a pleasant energy. When I was listing my pup's health history and what to be careful of, Maggie the groomer was very friendly and attentive. If she didn't understand or needed clarification, she didn't hesitate to ask and verify. After my last few grooming experiences at other places, I was very wary of how much attention is paid to these preliminary consults. ALC does a great job of this; they even keep a file open on your animal. Just a head's up, first-timers will need to fill out a form on all 411 pertaining to pup or kitty & bring proof of immunization.

When I arrived to pick up my pup, Maggie wasn't finished yet, but I didn't have a problem waiting. I feel like the seating area does require more daily cleaning. I immediately caught all stray dog hairs from the couch. I'm also allergic to cats so I'm pretty sure there was stray dander floating around.

As for the cut itself, my pup looked like a bear from the body down. On the face, I had asked for her to have a rounder face- she came out too pointed for my taste. My mom asked her to trim some more on the face and also on the legs, and Maggie was patient enough to do so. I also did a very thorough inspection of her body to make sure no nicks were to be found.

My issue was with the TAX that they charged. The base price is already $65(with no matting); add a tip and it's around $75+. And on top of that, they charge tax? I made it known with the owner's daughter/cashier that I was not happy with this. It makes no sense considering no other grooming place I have been to charges tax. I feel like this is just a ploy. It is a matter of principle and it absolutely rubs me the wrong way.

Based on their care of my pup, I'd give this place another shot. Only time will tell if they work out the kinks that...

Animal Loving Care is a terrible place they didn’t provide my fur baby water but told me if your BF doesn’t drink out of public bowls that was why she didn’t drink water. I ask why they did not call to let me know, I called twice to check on her but no one said anything . After 2 days of being there when we picked her up she was so thirsty and dehydrated she was drinking water out of our hands. We live in CA so this was quite an experience. I spoke with the manager and at first they were kind and took ownership of the incident but refused to give any compensation.

The family returned to NY 3 yrs later and decided to give them another chance and figured it would not happen again. We are from NY but have been away from NY for years and felt the place was good because of the area. Not true, big mistake! We reminded the owners of the experience, they agreed that we should bring her bowl.

Beware of this place it happened again they didn’t watch her and she didn’t get water. I called to check up on her and nothing was said, this time thank God I only left her for one day. If I could rate a zero I would, the manager is unkind. .They refused to refund any money or take ownership this time. When asked; if my Furbaby was given water or did she drink water, I was told no by an employee but the manger called back with a lye, he is arrogant . I would never return or recommend this place, to any animal lover, They Don’t Love Animals if they did they would care about people that take excellent care of their animal. This place is expensive and only cares about the money. Beware it’s not a good place to take your Furbaby. I don’t write reviews but after my experiences with this place I had to. They are so about the money they have the nerve to keep emailing advertising for day care or birthday treats for my baby. I wish I had of taken a video to post how thirsty my baby was after her visits to this place.

Beware the name of this place…It isn’t Animal Loving or...

There aren't enough words to say how much we love Animal Loving Care!! We have been taking our pup, Kiefer, to ALC since 2018. Before finding them, we searched and searched for daycare, walkers, and boarding in the Brooklyn Heights area, and we tried a few different places. Once we found ALC, we quickly realized they were "the one"! There is no other place in the Brooklyn Heights/Cobble Hill/Carroll Gardens area that offers the same level of service as ALC.

What we love: woman-owned business. The most incredible, friendly, well-trained staff (they go above and beyond on training and safety for your pup). Staff who are clearly more than just "staff" to ALC AND to their customers - we truly consider the folks at ALC an extension of our family.

One thing that makes ALC stand apart is how they truly get to know your pup, you, and your unique needs. There's not a "one size fits all" approach. Even when we take Kiefer for group daycare, we know that they understand his needs and his requirements for breaks throughout the day. They ensure your dog is properly stimulated, but never over-stimulated. This helps keep your pup happy and healthy (and before finding ALC, this was actually one of the main things we struggled with... most places just let the dogs go like a free for all during daycare).

Our dog walker, Justin, is the absolute best!! He was so great that even when the pandemic hit and we were working from home all the time, we continued with the dog walking.

There aren't enough good things to say about ALC. If you want someone who loves your pup like you do, ALC is the only option! We plan to continue boarding Kiefer there even though we no longer live in Brooklyn... that's how...