NY Grill & Deli — Restaurant in New York

I've been going to this store for over a year. The guys that ran the store until recently- Ali, Ralphy, Naseem and Abraham- had excellent customer service skills and knew how to keep up with the crowd and the neighborhood. If anything was ever wrong with the food, they would try to resolve the issue promptly. Depending on which cook is there, you'll either have a disaster of an order or a delicious one that will have you coming back.

Recently, it has been a very different situation. The store is under new management. I do not see any of the familiar faces from before. The prices are INFLATED. They make up arbitrary prices on the spot.

They tried to charge $5 for a gallon of water! My reg breakfast sandwich is all of a sudden $5 when I usually pay $3.50 (anywhere I go in NYC, including here before new management). They have increased the minimum order for delivery which has many neighborhood residents incensed. I used to go to this store at least once a day. Now I barely make it once a few times a month.

If I need anything from the grocery store, I go to the one that is across the street from this one, on the corner. While they may not have a nice set up, their prices are always fair and they try to be nice. (As of July 2022, this store has burned now and is...

Do not order delivery from here. My order should have been delivered between 9:40pm to 9:50pm. By 10:10pm I still hadn’t received my order so I called them and the deli worker told me the order was out for delivery and he would call the delivery man to ask him where he was at and then call me back. He did not call me back, I had to call him again and he told me the order is going to be late you still want it and I said yes and he said okay so don’t worry it’s on its way. Then 5 minutes later he calls me back saying sorry we have to cancel your order because we don’t have delivery persons at this time. When I called him out on lying because he clearly said the man was on his way he then says the bike just stopped working....

I love this great neighborhood deli! Food is fresh, deli is especially fantastic. From hero's and chessesteaks to fried foods they make your order fast and are quite friendly. The owner is a really nice guy who cares about the neighbors as well as visitors from outside the area. This is one of those important needs in any neighborhood and this store has...