Salud Bar & Grill — Restaurant in New York

So I don't like giving bad reviews. Salud is a nice relaxing hangout. A friend of mine introduced me to this spot over a year ago and I enjoy their food. I don't know anything about running a restaurant and I can't imagine how hard it is to keep it up but I'm feeling like the workers who are there are not happy with their jobs or their not getting enough tips or paid!!! I over-heard a bartender explain to a customer who was waiting like forever to take his order at the bar that she always has a mean face!! Thats her way of being! Because she had an attitude!! Then me and my friend we were having drinks at the bar until we decided to sit and order food.... we paid our bill at the bar and they gave us a table and were in the forgotten land of never ever to see a server... I got tired of waiting and seeing others get there food who got there way before we did!! I got up to ask for someone to take our order! All together it was almost 2 hrs waiting for service and to get our food!!! I saw a few people remark about it being about race...well we are Boricua so I didn't get that it's about that unless it's because we're not Dominican?? I get a feeling of being overwhelmed!! And not being understanding to the service!! But nevertheless they need to check and find out why this is happening too many times!! This won't stop me from going because the food is on point!! IT'S JUST THE SERVICE!! This would be like my more than 5th visit here, So I went for brunch with some friends...food is always awesome and our service was a lot better but and I mean but !!! Greed can make a spot look ugly no matter what they do! We sat by the open patio area we had a pitcher of mimosa with our brunch..which was awesome no lie! We knew the band was coming and that's why we were there... good music good food and good vibes!! Until we were told that we had to order another pitcher if we wanted to sit at the patio area!! We could order individual drinks! We all looked at each other and where like "huh". So we ordered a pitcher of sangria "which taste ok" and after awhile the music is playing and I'm shaking my rump we decide maybe we could get some more drinks... we didn't want another pitcher we wanted individual drinks!! Then the server says you can't order individual drinks in this section! We were like dumb founded "expressionless " because it's not like we don't go out to other places... so we've never heard of a restaurant with these practices!!! Well we decided with a bad taste in our mouth to stay and finish our night with wings and individual drinks at another table inside!!! I think that is so stupid because we would've spent the same or more had we ordered individually... So with calmness and coolness we ate an paid our bill nicely and left but I doubt if we will...

Well I'm going to say the environment is great. Great energy with music and the people are nice. They have a projector that's like 90 inches and a 55 inch TV to watch your sports or major events live while sitting. But I have to say their service of getting the food done and to you sucks. If you think Applebee's or IHOP takes long to bring you food. Lmao you are in for a treat. Yeah they are local and all but you gotta be kidding me. All I ordered was empenadas like $5 for 2 of them... and $4 for their Fries. You get exactly 10 small ass Fries (a happy meal Fries are more satisfying I'm telling you). My partner ordered the skirt steak and when she got it, it was medium rare bloody. The waitress asked her how she wanted it and specifically she stated to her "well done"... And for the food a 25 minute or more wait. I finished the empenadas and fries in 3 minutes like a 4 piece nugget with Fries from McDonald's. This is the 2nd time I've been here and I'm writing this review while sitting here and man they are slow. With just getting the food to you. I asked for a coke... okay, the waitress gets the Can and put moderate ice and only puts half the can of coke in the glass. I drank the glass of coke faster than a damn Caprison. I watched her make the drink so I'm not bluffing... as I stated I don't bash a place but I'm giving you my honest experience and facts upon my money being spent. Oh I got 2 half cans of coke but I got charge for 2 which came out to $4... $2 for each. And 1 can is rated at $.50 a can if bought in bulk... Go to Salud for drinks and get to the bar. Don't go there trying to impress a female or if your really hungry because you will be really disappointed. Slow service even when the place...

My friends and I used to enjoy this place. However, last time I was there, they came up with some bogus rule saying you could not eat outside where the visiting band is playing unless you buy a pitcher of sangria or the like. Everyone had to sit inside the restaurant while the band played outside to no audience whatsoever. No one wanted to be forced to buy sangria (those in my group as well as others in the restaurant.) I can understand if there was a minimum purchase requirement to sit in the specified area, but how can you make it a pitcher of liquor when, like in my case, some people do not drink alcohol? Its not like it was a bar area. That is horrible customer service. And to add insult to injury, my friends and I also got asked to leave the restaurant, although we were paying customers, because the inside became overcrowded. It was their fault that it became overcrowded inside; there were plenty of seats available outside. It's not like we were loitering. We were being rushed out. I would never want to spend my...