Soulfood Caterers — Restaurant in New York

This is a hit or miss spot; take it from a NC native ; this is a New York version of NC soul food. Today was the last time I eat this slop. #1. Ribs were tough & as a NC native folks in Kingston know that BBQ is a NC speciality that requires slow aka 4-6hrs & low cooking temperature aka no more than 225 degrees & ribs especially “pork” ribs must to be cooked bone side up. I almost feel like I need a job here to help them get back to the taste the owner built his representation on. The Mac & cheese was a negative 10 on a scale of 1-10 aka it was bland barley no cheese & it tasted like it only had cheap mild cheddar; Mac & cheese is all about quality cheese. The greens were a complete shame ; tasted like water ; they might as well serve Glory greens they taste better. We spent $60+ for three meals only to end up throwing the food out. In NYC you can sell a lower quality of food but in NC this spot wouldn’t last a month with the way the quality keeps going down tear after year while the prices keep going up. When the OWNER is there the food is always right & he does NOT over charge ppl. To top it all off they sold us expired soda that expired in Oct 2021. Checking inventory weekly is key to ensure quality; first in & first out isn’t rocket science. And lastly the whiting fish was absolutely horrible. Xcellent Seafood located at Ralph Avenue has whiting that puts this spot fish to shame & they are proudly West Indian but the quality is definitely Southern. Lesson learned : cook my own soul food it cost less. And lastly the ladies that work here with the exception of the young lady are a complete disgrace to Southern Hospitality ; entirely too aggressive & loud. I truly miss the Old Seafood Caterers when the OWNER ACTUALLY COOKED THE FOOD. If my financial year goes as planned I’m going to support the opening of their competition because I’m tired of NYC versions of Soul Food. Can BK get at least one authentic soul food restaurant?. This food maybe ok for New Yorkers but Southerns know this food is worthy...

On Monday, 11/25 I placed an order by phone with Al, owner of Soulfood Caterers. I was told my order would be ready on 11/27 at 6:30pm. I called on the 27th at 8pm to confirm my order was ready. I gave Al my name & asked if my order was ready. His response was "I don't know what your order is." In the middle of me telling him what my order was he said "it should be ready." I tell him that's not a proper response, it's either yes or no. He reiterated "if you were told it would be ready, then it SHOULD be ready." I tell him I don't want to come pick up my order if it's not ready & asked him not to be testy with me. He hung up the phone! I go to pick up my order & share my phone experience with everyone in the store. Al is in the back watching everything on camera. The woman behind me gets her order before I get mine. I express the fact that I'm being disrespected, again. My order finally comes out - minus one item. This order was to supplement my Thanksgiving dinner. I'm asked if I want to substitute it. My answer is no. Al needs to stay off the phone. Let someone else deal with customers. This is Brooklyn & we have...

I frequented this business back in the early 2000's and the food was always Fresh and delicious no matter what I had purchased. I then moved from the neighborhood and hadn't been back in years, I decided to go back again and give them another try. I went there on September 13th 2024 it was 2:30pm, I purchased 2 Fried Whiting and Potato Salad Dinners, I also got 2 pieces of cake ( one Pineapple-Coconut and one Lemon ) I returned home and refrigerated it all until I felt like eating which was at 9pm. I warmed the Fish and proceeded to eat my meal. It was absolutely disappointing, the food tasted nothing like what I used to get. The Potato Salad was very Vinegary, I couldn't finish it and the Fish was so, so, even the cake was not on point leaving me to throw away a good portion of what was left. I was then awakened at 5:00am with a horrible feeling in my stomach and had to rush into my bathroom, I had a bad case of Diarrhea. I will never patronize this business again!!! Those of you who do, Please be very Vigilant! You don't want a case of Food Poisoning....