Taqueria Maria and Ricardo — Restaurant in New York

Sadly you lost a customer after the second order because of complete arrogance! Ordered a week or so ago, food was okay, arrived lukewarm but that can be forgiven and decided to try again. First time, along with entrees, ordered a medium guacamole which was good, size that it would be in a typical Mexican restaurant with a bag of chips rather than a bowl (as in a restaurant) -- actually had leftover chips. Placed the exact same order a few days ago. Food was cold (congealed cheese enchiladas, not very appetizing) but the biggest issue was the "medium" guacamole was a tiny plastic cup (imagine the size dipping sauce that a sushi restaurant would send). It was a joke and to top it off, NO chips! When we called to find out where the chips were and mentioned the size change from one week to the next, the obnoxious person who answered the phone was adamant that we received a "medium" guacamole AND that in order to get chips, they must be requested! Was she serious??? I wasn't aware that one should eat guacamole with a spoon or fork! I've been around a while and had Mexican food in the finest restaurants and take-out and not only have NEVER asked for chips, but had chip bowls refilled in restaurants without "requesting". Well, time to try one of your neighboring Mexican competition. Someone needs to teach customer service to the person who answers the...

Buyer beware!!! Their paper menu has the wrong prices! They are defrauding their customers!! They charged me $11.50 for a quesadilla listed as $6.75 on their in store paper menu. Dishonest and un-American. The woman in the store said nothing to me about the prices being different than what was listed in the paper menu. There are no prices on the overhead signs. I wasn’t even given a receipt with my order when I requested one. I had to demand a receipt!!! I’m in no way going to patronize any establishment that won’t be upfront about their prices. They have No respect for their customers. Totally dishonest & corrupt. The woman who took my order offered no...

I usually love this place but went recently and got severe food poisoning that caused vomiting and needed to go to the emergency room for treatment. The ER staff that I had staph food poisoning and that based on the timeline it was almost certainly this restaurant. I had 2-3 chicken wings and two Al Pastor tacos, and I was throwing up so violently that I tore the tissue in my upper GI tract and was not able to drink water. I’ll be making a report to the local health department in the hopes that this does not happen to anyone else. Had I not gone to the ER, this could have been life threatening. There was no warning, as the food did not taste...