QDOBA Mexican Eats — Restaurant in Newark

I LOVE Qdoba food, but the service and portion sizes at this location are TERRIBLE!

I’ve had bad experience multiple times at this location.

1. portion sizes are very small. I asked for veggies and she put a small amount to start with. I ask for some more and she barely puts two peppers. So annoying. Asked for some green salsa- again she put very little and even after asking for more, she was so stingy. This is so so so annoying. I get it if you ask fro more chicken or guacamole or queen, but for veggies and salsa? Why so stingy?

2. I used the app to redeem a free entre I had, when I went to scan my rewards, she said the machine was broken! Asked for receipt hoping I could get points offline - you are supposed to be able to do this. I have done it at other locations - receipt was barely legible and had no info on rewards. Not sure if this is a location issue or Qdoba in general, but very annoying. Now I have to reach out to Qdoba corporate and complain that I wasn’t able to redeem my rewards. They should put a sign up front even before you order if their rewards or credit card scanners are not working.

3. she didn’t close my burrito bowl lid properly before putting it in the bag. Sure enough all the juices leaked out and made a mess and got all over my car seat.

As I said, I really LOVE Qdoba food over Chipotle - their veggies are so crisp and perfect compared to the soggy ones at chipotle and I wanted to leave a good review for this location, but man they don’t help their cause with the terrible service and portions.

The food of course was still good. Wish I got exactly how I...

I'd never been to this restaurant but decided to try something different and support the businesses next to where I work. So I submit my order online and receive a confirmation that my order should be ready by 2:00 p.m. I get to the store and advise the cashier that I'm picking up an online order, and she asked me if I was someone else (That was my first hint that this was going to be hellish). I checked in with my name. She tells me my order should be ready in a minute, okay fine. In the time it took for me to realize my order was not prepared, the long line of patrons in the store had dwindled, so I go to the cashier and ask her how long my order was supposed to take. She doesn't look at me, she didn't even acknowledge that I was speaking to her and she proceeds to ring up the next customer. As if that wasn't infuriating enough, some other employee asks me for my name and I show her my confirmation of my order, which she then proceeds to put together! I wouldn't have been as pissed if someone had just admitted that they didn't make my order, but to ignore me as I'm standing there waiting for food that I already paid for that I didn't receive is disgusting and so unprofessional. I will never make the mistake of going to this store again. And I'm contacting the Corporate Office as well. Finally, I ate my food and realized, I should never cheat on Chipotle, so thank you Qdoba for the many lessons learned from this...

First of all, I wouldn't eat out of this location if the meal was free and they paid me. My daughter scheduled a job interview via online confirmed and showed up, only to be told the hiring manager wasn't in and to come back the next day after 2. Being excited and eager she wanted to go back. To help her I decided to pick her up from school a bit earlier and take her. We get there only to be told the hiring manager was in the back and would be out shortly. Well needless to say 30 minutes later, I decided to go in and asked for the manager to help my daughter out only to be told the hiring manager had to go to the bank. There was food all over the place. I can see if it was a rush or crowded. Then food all over would be understandable but it was empty. I looked around and it didn't look like the place I would even want my daughter to have her first job at. I am teaching my daughter to be responsible and respectful and between the way this place look and them wasting our time I told my daughter to come on and leave.

And the worse part is for the few minutes I was in the store checking on my daughter I come out only to see a cop giving me a ticket. Why does it feel like a set up? I was in my car for 30 mins come out for 3 and I’m getting a...