Manager is terrible and extremely rude. If your bill is wrong and you ask about it, they assume you want free drinks or something. Swore at my boyfriend and yelled at him saying "there is no way you got charged twice... what are you trying to accomplish from this" when him and my sister approached him about a mistake he made when charging us for drinks.
We never said we got charged twice, but he ended up charging the wrong card and said there is nothing they can do right now....and that it would take an hour to refund it and recharge the other card. If a customer says there is an issue with their bill, as a manger, you should take a second and listen to what is wrong, rather than assuming we want something free and swearing at us. The other bartender working was waaaay more understanding and took 2 minutes to listen to us and figure out what went wrong.
They also seem to keep your card on file most of the time (even when they give it back to you when you say you want it closed). They also put a hold on your card for $10.00 in addition to the drinks you buy even if it's over their "$20 minimum for cards".
Plenty of other bars in newport with way better customer service......
Read moreMy experience at the Fastnet Pub was nothing short of amazing! From the moment we walked in, we were greeted by a cool, laid-back vibe that instantly made us feel at home. The atmosphere is inviting, and the staff is incredibly friendly.
What really sets this place apart, though, is its rich history. The pub is housed in a building that was constructed in 1730 and was once the home of Dr. William Arnold, who happens to be the great-great-grandfather of Benedict Arnold. This historical connection adds a unique layer to the experience, making you feel like you're drinking in the past.
We stopped in for a quick local brew before dinner, and the beer selection did not disappoint. They offer a variety of local options that are sure to please any palate. The quality of the brews is top-notch, and they perfectly complement the pub's historic ambiance.
In summary, the Fastnet Pub is a must-visit if you're in Newport. Whether you're a history buff, a beer enthusiast, or just someone looking to enjoy a great atmosphere, this place has something for everyone. I can't wait to return and create more memories in this...
Read moreWe come here for trivia sometimes as trivia can be fun. We haven't sound a spot in a while where we can truly enjoy the trivia experience. This place can be loud and difficult to hear the host or the music which makes it difficult. That being said, you aren't reading this to know my review on the trivia. The beers here are expensive. Their selection is decent but other bars on Broadway have a better selection. The food is mediocre. The staff is okay too, but to give them credit, on trivia night it is crowded and the patrons can be difficult. I don't enjoy this place enough to come here on a non trivia night but that's probably why they do it, to bring in people who wouldn't usually come in. I just wish that they offered something that made people want to return on non...
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