Great food, harried staff. Busy night with no parking close by meant we were 10 mins late for 6:30pm reservation. Made to feel as though we had been lucky to get reservation in the first place, then when late, as though we had committed an extreme social faux pas. Advised next reservation was at 8:15, I said we would be sure to be off the table by then. We were on the clock! Ladies at table behind us felt the same! We ordered quickly, received everything in great time. Food always great, margaritas even better. Were told we were not offered the restaurant week menu because we were late & might not be finished in time. With apps + dinner + dessert, we were finished with half hour to spare. One of us was slower to finish dinner (with more than 40 minutes to spare), 5 different girls asked if they could take her plate away before she was finished. they were probably just being great servers, but coupled with the attitude downstairs, made us feel unwelcome. Were then asked asked whether we would like anything else before we left? With a half hour to spare! Not, "would you like coffee or dessert." The ladies downstairs definitely had us on a tight schedule! If I treated my clients like that, I would be fired. Don't join restaurant week if you can't take the rush. Or don't take the reservation in the first place! Or try to remember that your customers don't expect you to be unpleasant, no matter what is going on in your world. Rudeness is just not ok. And by the way, even though I have a NC telephone number, ...
Read moreVisiting from out of town and a high school friend wanted to take me to a local place he had heard many good things about. It was a bit of a wait, but was expected due to it being so well reviewed by the locals. We grabbed a drink at the bar and paid while waiting for our table, once sat our sever came out to the padio to great us and grab our food orders since we had already gotten our drinks at the bar... and that was the last we seen of her till about 25-30min later as we were walking out. We were sitting with empty drinks for quite some time and the table next to us that was sat no less then 10 min after us had got there drinks, a second drink, and a fried appetizer while we sat there with no drinks and waiting on chips and salsa. I tried several times to get our servers attention and feel the last time I tried she seen me and was ignoring me, and if not she was not fit to be in customer service. This is my first google review but honestly never had such poor service. Very disappointed. However we did go to a place immediately after called " Poor judgment " and within 10 minutes of being there two managers and the bartender came over and made sure we knew the specials and ready to take our orders... we were taken by surprise after the last place and wasn't expecting to be quizzed on what we wanted so quickly, but each one was super nice and more then happy to point out some of the favorites and was an extremely good experience with the staff and...
Read moreI recently visited this restaurant and had a mixed experience. While the food was absolutely delicious and flavorful, I was extremely disappointed with the size of the tables. The tables were so small that it was difficult for our group to comfortably enjoy our meals without feeling cramped and uncomfortable. We asked our server when we saw the table before we got seated, if there was a larger table and she said, your a party of 4, that's the table. (It was a slow Wednesday early evening)
I understand that some restaurants aim to create an intimate atmosphere by providing small tables, but in this case, it just made for an unpleasant dining experience. We were constantly bumping elbows and struggling to fit all of our dishes on the table. It was truly frustrating and detracted from the overall enjoyment of the meal. To add to the misery, the table was extremely wobbly due to uneven floors.
We had gone there for moms birthday but only ended up ordering appetizers and ate somewhere else. The 3 apps we ordered couldn't all fit on the table.
While I would highly recommend the food at this restaurant, I would caution potential diners about the cramped conditions. If you're looking for a comfortable and spacious dining experience, this may not be the place for you. However, if you're willing to overlook the small tables for the sake of some seriously delicious food, then it might be worth...
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