Charleys Cheesesteaks — Restaurant in Niles

I have always supported Charleys in the Eastwood mall, but today was a bad experience. We ordered as usual, person taking the order was nice. We go to the end where you confirm and pick up your order. We told both ladies that the onions were supposed to be grilled for the sandwich, they ignored us, continuing with making the sandwich, so we say it again, she said Well its not written on our end that way, we showed her the receipt, she said again, not my problem, then she said well if its that important i guess i can redo it.. We said never mind, ill take it as is...So then we ask for 2 forks and salt...Once again they acted like we was asking for their life.I have never experienced a neg. attitude ever from this establishment until today. Very...

I think I will be taking a break from this eatery. The lady that was working the register today needs to find a job where she doesn't have to work with people. First of all walked up to counter and she was on her phone and never once did she look up. Her coworker had to walk over from the grill before she would even acknowledge us. Her attitude and demeanor was of a person that had better things to do besides take our order. Do I even need to mention that she got our order wrong. The rest of the crew was very nice, but if she is working I will not be eating there. The saddest part about it is after my order was corrected the...

My daughter interviewed at this establishment. The manager told her he would be in touch with her to put her on the schedule. She felt it went well. She has autism and anxiety so job hunting is new and intimidating for her. I told her congratulations. The manager never called, so I gave her the suggestion to do a follow up call with them. They never answered. I'm never going to go to this place again. Not as a patron, nor am I going to recommend them for anyone for a place...