KFC — Restaurant in Niles

Got an 8 peice bucket dinner last nite at 915.got home 5 min later n realized food was wrong.i ordered the 8 peicewith2 large mashedpotatoes n a large macncheese.i added on a large corn n biscuts.when i got home we was short biscuts n they gave me a small coleslaw instead of macn cheese.so my wife called to tell them at 930.they said they would fix it for me no problem.so we just went ahead n ate dinner without the other stuff they said they would comp it for next time since they close at 10 n i was already home.great.lol.sat down to eat n my wife n daughter had a weird look on there faces.said chicken tasted funny.i took one bite n chicken was so weird.it had a spoiled but burnt plastic taste to it.so at 940 we tried calling over 20 times to tell them before they closed at 10.noone answered phone.so i packed whole meal back up n gona take it back today.i hope.this store has always had great ppl worken there n food was always on point for me.i was so discusted with the food last nite.it was so bad the kids made macncheese from a box n enjoyed that better.cant go wrong with kraft macn cheese though.lol.mayb i need to start checing the whole bag before i take aomething home.it was a bad n discusting exsperience this time here.i hope thwy fix the problem cause we love kfc but if food will stay this way i wont eat itno more.sorry for the bad review but this wasnt...

The girl taking orders seemed like it was day 1. She had to go ask for help multiple times (I'm okay with that.. I would prefer it actually. We've all been new before) the people making my food did not give me correct sizes for what I paid for and then manager on duty had an attitude and asked for my receipt, which the new girl never bothered to ask if I wanted. I had to point out that they should be able to reprint it and see that I did indeed paid for the x-large popcorn chicken like I was "claiming." I watched while the people working in the back did not have enough cole slaw to fill an order and proceeded to send it out only half full. As soon as the manager told me they had to drop more popcorn chicken I knew this is what happened to my order too, laziness. I wasn't given the correct number of cookies and had to again point out the error. Thankfully they did not give me a hard time when I asked them to put my bagged food until the heat lamp so the rest of my food did not get ice cold while I waited for the fresh...

The air conditioner has been out all summer here and whoever's job it is to make sure it's running hasn't been doing their job, I think they should be fired. I've talked to people and they said they have sent the proper paperwork over to have it fixed and nothing has been done. It's appalling to see a mega chain restaurant like this can't even afford to fix the air conditioner and their employees are in the back sweating over the food in 85° weather and who knows how hot the friars are cooking the chicken.shame on the KFC name SHAME! .... I called corporate hopefully something is done.so since my last visit they added a fan to the dinning room. I asked a employee about it they said the manager bought a couple fans one for dining and a few for the cooks. You operate a multi million dollar franchise and can't afford to fix the air conditioner?. I can only imagine what things are blowing into my...