Jon & Patty's Coffee Bar & Bistro — Restaurant in Ocean City

Let me preface this review by saying that my family has been members of Jon and Patty's Dinner Club for several years. Never until last night have we had a negative experience. My Mom has hosted birthday dinners, bookclub nights, committee meetings, etc there because it has always been a wonderful experience until now.

Last night, my family (there were 8 of us) went for dinner. 4 people ordered the surf&turf which is one of the chef's specials. 2 of us ordered a steak only dinner (which they did accommodate and make special for my Mom and I), 1 ordered the crab pasta, and 1 the chicken parm. Only 1 out of the 6 steaks were cooked correctly. The crab pasta, while delicious, was described as being in a "tomato sauce" was really a garlic olive oil sauce with a few fresh tomatoes. My stepdad wanted a tomato sauce so rather than complain, I switched dinners with him. I will say, the chicken parm, the crab cake/shrimp part of the surf&turf, and the potatoes were all delicious! The steaks however (except 1 of 6) were all incorrect and Im not talking about a little wrong. A well done steak came out pink, the medium rare ones were well done. It was pretty bad. I will say again that we have been members for years and have never complained nor had an issue and order steak often. We brought it the attention of our server as it was many meals made incorrectly. Mind you the surf&turf was $39 each and the most expensive Chef Special. It was an expensive night out for my family.

Well the server did not apologize and acted like we were being picky. She came around and collected all of the steaks and said they would remake them. A manager did not come to check on us. My stepfather went downstairs to speak with someone. She also did not apologize and acted like we were being a bother. They redid the steaks and only 1 was remade correctly but at that point we were not going to complain and just ate them as is. We ordered dessert and got the check. Again, no one came to check on us or anything. We received a full bill and no apology.

My mom messaged the owner asking that she call when she had time explaining that we had our first bad experience. The owner called at 8:50 on Sunday morning (we went Sat night). I was hoping this was a good sign that she responded so quickly. Sadly, that was not the case. She also did not apologize and acted like we were being picky. She stated that steak is not their speciality and perhaps we did not like their menu.

Now let me say, my mother was initially upset that they did not have a soup available that evening like they typically do and that they removed the filet from their menu. We were quickly appeased on this front by being offered a steak only menu.

The owner was hung up and my mother not liking the menu and would not address the issue with multiple steaks cooked incorrectly. In the end, her solution was that our dinner club membership be refunded.

It is quite sad how the quality of service and food has dropped. We would have been more than happy with them taking accountability and apologizing; however, we were treated like we were the problem. Needless to say, we will...

I appreciate small business owners having a thriving business like Jon and Patty do. But, I've been there a few times, every time with my friend from out-of-town who insists we go, and I have the following remarks: 1) Breakfast choices are all egg and/or carbohydrate based. As someone who despises eggs so much but who also tries to keep carbs low due to borderline high sugar, I have no options for breakfast. During breakfast time you can't order off the lunch menu, which is a shame. If there is no ordering from different menus which I understand, I wish there were just a simple "anytime" menu so people like me could get a chicken salad platter or something like that at 10 A.M. if that's what we want. I always get salad platters at breakfast time from other OC establishments. Last time I was there for breakfast I ended up getting granola with milk which I really didn't want but I was hungry. 2) This only happened once but it's worth mentioning: my friend (see above) and I were seated outside by the curb last summer. It was legitimate seating and we don't care where we sit as long as we're together. However, it was next to a 15-minute parking spot. A huge SUV pulled into that spot and idled for a good 15 minutes. It was a hot day. The huge SUV idling with its AC on inside made sitting there extremely uncomfortable. I would suggest not having any seating right next to that 15-minute spot. 3) It's a little pricey. All in all, it's fine, but I'll only go when my friend's in town. I do like the paper...

“Is there anybody here who is patiently waiting for cake?” I was here for my friend’s wedding rehearsal dinner party on Friday, Nov. 11, 2022 6pm to 8pm. I was the only asian person there and the only person who wasn’t served dessert. We were finishing our main meal and the staff started serving dessert (a piece of cake for each person) during this time, a waitress (one of which who was wearing a black t shirt, you know who you are) was holding the last plate. We saw each other and both knew I finished my meal and was waiting for that last plate patiently. I was confused because it was clearly intended for me and she knew it very well. She then shot me a dirty look and proceeded over to the next table in our group and sarcastically said “Is there anybody here who is patiently waiting for cake?” It was pretty clear she was not going to give me the cake despite our interaction and me clearly waiting for it.

I honestly don’t care about the stupid cake.

However I really wanted to ask YOU,

“Are you feeling really good and gracious about yourself after being racist?”

The food here was ok, just Ok. And the dessert? How would I know, because I never even...