It really is a shame how horrible staff can totally ruin an atmosphere. Let’s start with the lifeguard who had a gray hood on all day.. we watched as he “guarded” the bottom of the large slides you ride down without a tube. Within the 15 minutes we were watching people come down, we saw two children struggling to get past the rough water and to the steps. The “lifeguard” watched these kids struggle and kept yelling at them to get out of the water. These kids weren’t playing.. they weren’t goofing around.. they were struggling to get past the rough spot and get to the steps. With one little girl, the “guard” decided to toss the floatie out to her.. except it was nowhere near her and she couldn’t reach it. Well, my 9 year old decided he wanted to go on this slide.. so I decided that I will be at the bottom to grab him from the rough spot. So we both go down, and I get to the bottom first. I moved towards the steps, but waited a second so that I could grab my sons hand when he came down. The “lifeguard” yelled at me and told me I couldn’t do that. I’m sorry, but I’ve watched you have zero concern for two little kids struggling.. so what makes you think I’m going to trust you with my child? Best part, when my fiancée was at the bottom of the slide the time before waiting for my son, this “guard” said nothing to him. There was also a brunette who we saw in numerous areas. In the kids area, she was whistle happy and you could tell she was entirely too stressed. Every 10 seconds she was blowing her whistle and yelling at kids.. my issue was that you could tell she was getting mad at kids for not listening to her whistle. The child area probably isn’t the best for her. She also watched a paper napkin float away in the lazy river. That was gross. There was another guard in the lazy river who for some reason needed a tube as his personal foot stool. Okay, whatever floats your boat.. what really agitated me was how ignorant he was. All three of us grabbed single tubes.. but my fiancée grabbed a tube that didn’t fit over his shoulders. I offered mine and we realized it was even smaller.. so we knew we needed the larger dark blue tube. We did two laps looking for a tube.. well as we were coming up on the guard, I realized he had a large blue tube.. so I grab my fiancées tube, go over and said “hi, can we trade?” I was met with “can we not?” I was taken a back and not sure I heard him right, so I said “what?” He replied “CAN WE NOT. NO.” I couldn’t believe the absolute ignorance. I wasn’t trying to take your tube. I was offering another one so your precious feet could continue to float. Mind you, there were no other empty tubes and people were actually just walking around because they couldn’t find a tube. I was also shocked by the lack of common courtesy from people who work with the public. The only “hi” and smiling face from an employee came from the lady at the ticket booth. (The blonde girl and the guy with the big curly hair seemed super sweet and great interacting with the kids on the pirate ship slide.) Aside from the poorly trained and completely ignorant staff, the place was dirty. Band aids, chewed up wads of gum and other mystery objects littered the ground and side of the lazy river.. wooden boards were sinking and buckling in plenty of spots and good luck finding a chair. The place has gone downhill big time. Should probably start by revamping and retraining your...
Read moreI’m a huge advocate of supporting local businesses, but when I find one that’s not only family-run, but filled with kind and incredible people, I have to share it.
While on vacation with my husband’s family in Ocean City, NJ, I lost a diamond earring while enjoying an afternoon at OC Waterpark. In nutshell, I thought I’d never see the earring again - it was lost in a waterpark after all, and well, I knew the odds were not in my favor.
After searching on our own, reporting the earring lost to guest services, I cried all of the way home. As a last-ditch effort, we came back to the park right after closing time and met Ed Myers, president and CEO of OC Waterpark. We shared why we were there and how helpful Anna, the young woman at guest services, had been. He assured us that they would do their best to locate the item and confirmed our contact information.
Two more days had gone by and traveled back to our hometown from Ocean city, still without my earring.
The very next day while at the gym - shout-out Orange Theory, Freehold - we got a call from Anna, informing us via voicemail that she had very exciting news for us. After some anxious tears of joy, they confirmed that they had found my earring. We were in total disbelief. Ed Myers, president and CEO of OC Waterpark took the time to search for my earring himself for over two hours to find not only my diamond earring, but also the diamond jacket I had placed around it and the back of my earring.
We rushed to shower and start our two-hour journey down to Ocean City. Upon arrival, we found Anna Grace with a huge smile on her face and my favorite earring in her hand.
In the 10 years my husband has taken me to Ocean City, this was the first time I had ever went to the OC Waterpark, and prior to losing my earring, I’m not sure I’ve ever had more fun in that town. Thankful that our story ends in happy tears, I had to share how incredibly kind, compassionate and good the Myers family is. Ed, president and CEO of OC Waterpark, went above and beyond to make sure he did all he could to help find my earring, and so did his daughter, Anna. The best part? They wanted nothing in return - just to genuinely try and do what they could to help us.
My husband’s family will continue to travel to Ocean City for summers to come, just as they have done for over 30 years, and each year, I will make sure we go to OC Waterpark. I will continue to share this story to everyone I can because, well, who doesn’t want to support a business like that?
THANK YOU, Ed, Anna and everyone else who helped us at OC Waterpark. We will be...
Read moreNice little water park with a convenient location. We like it because our youngest child has no fear and gets frustrated when he isn't able to do the rides that the older kids do. There are no height restrictions for younger kids at this park. They can ride anything they want and it's nice to not have to tell them they'll have to wait till next year for the millionth time. Life vests are allowed on all slides. The staff are also friendly and relaxed, not super uptight and "whistle happy" like they are some other places. There are also a few extras included in the price of admission...rock climbing wall, air jumpers and mini golf, so depending on your kids ability to hang out for a while without tiring out, it may be worth paying the whole day rate verses just 2-3 hours. You can go home for lunch and come back to do the extras. If you do go to the snack stand (which will cost you!), Stick with the fries and chicken fingers. The burgers are not good. I don't recommend the morning pass because you will wait in line for half an hour to get in and not get a full 3 hours anyway. Spend a couple of extra bucks and sleep in. We've never done the cabanas, but they're pretty expensive. Maybe if you have a baby or older people in your group they're worth the money. Overall we enjoy this park and always plan to spend one day of our vacation here every year. The cost for a family of five this year for admission and food at the snack bar...
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