Cupbop - Korean BBQ in a Cup — Restaurant in Ogden

Update: Decided to give it a second chance, and once again disappointed and irritated. I went through the drive thru this time. The girl asked me to pull up to the handicap parking space for my food. Waited there for over 20 minutes, watching cars go through the drive thru and people going in and out of the restaurant. I went inside and told them I was waiting for my order still. The cook said he doesn't remember my order. I was told the fryer was off. Clearly I wasn't a priority and was forgotten about again lol I asked for a refund because I don't have time to wait any longer. Got my refund and was asked if there was anything to make up for this, I said no. At this point I would rather either make it myself or go to some Asain market. I will definitely not go back. Would not recommend at all. I used to work at multiple restaurants for about 7 years and was a manager. I know how things work out. Seems like they need better training and a better system on preparing and taken out orders to customers and making sure everyone is happy. I wouldn't be surprised that a lot more customers have dealt with this as well.

First time trying this restaurant. I got my order taken at 12:23p.m.. I had a KDawg w/ 5pcs mandoo meal. The lady who took my order seemed nice. A few minutes go by. They gave me my mandoos, they didn't tell me how long my KDawg was going to take. A few more minutes goes by, and an older lady asked if I have ordered yet and I told her I did and I'm just waiting on my KDawg. I finally received my KDawg at around 12:35p.m., the lady who handed it to me apologized for the wait. When I left and got into my car I checked on the food. The mandoos were cold and the KDawg was alright. The drive thru seems to be a more priority to them since they cleared out a lot of orders while I was waiting order. I will most likely NOT return to...

The food was an absolute delight from the moment you approached the line. The enticing aroma wafting from the kitchen had your mouth watering before you even took your first bite. Each dish burst with flavor, teasing your taste buds and leaving you craving more with every savory or sweet morsel. From the perfectly seasoned entrees to the decadent desserts, every bite was a culinary masterpiece that left a lasting impression. It was truly a feast for the senses, making it impossible not to savor every moment of the dining experience.

The service was nothing short of exceptional, setting a new standard for efficiency and attentiveness. Despite the bustling atmosphere, the staff managed to cater to every need with grace and professionalism. They greeted you with warm smiles and ensured that you were promptly seated and attended to throughout the meal. From taking orders to refilling drinks and clearing plates, their impeccable service added to the overall enjoyment of the dining experience. It was evident that they took pride in their work, going above and beyond to ensure that every guest felt welcomed and valued.

As for the atmosphere, it was simply magical. The vibrant energy and friendly ambiance created a welcoming environment that immediately put you at ease. Whether you were dining solo or with friends, the atmosphere encouraged lively conversation and laughter, fostering connections and creating memorable moments. The cozy decor and inviting lighting added to the charm, making it a place you never wanted to leave. It was more than just a meal; it was an experience that left you feeling nourished not only in body but...

Sat, January 18th 5:30pm, Everytime our family comes here after 4pm there's always some issues with undercooked food, overcooked food, or missing food. The Kdwag cheese, the cheese is not melted at all just a entire whole chunk of cheese in there not melted at all, wrapped in undercooked batter & overcooked corn flakes. Rock chicken so rock hard you can't even bite into it overcooked, not to mention it was half way filled up. After 4pm seems like it's always teenagers running it into the ground. Everyone seems lost, don't know how to do their job, or dnt care to do their jobs. Even with undercooked food they still manage to have you in there forever, super Slow (we're patient). This trip a customer asked for water & a worker was asked to take the water out to him & she literally was throwing a fit about taking it out to his table saying why do I have to take it to him, why cant he come get it himself, why does he need water with his food, blah blah blah, it was wild, unprofessional, embarrassing. It's always looking unclean or dirty in the lobby as well. Foods to expensive today to not be getting exactly what you asked for cooked correctly the way it's supposed to be. We have a few other past bad experiences, but we keep trying anyways because the kids like it. It's better if you go during hours before 3pm the day seems to be more adults around that know what...