Hooligans Steak and Ale — Restaurant in Old Orchard Beach

We (3 separate couples) sat together for lunch on a Sunday afternoon. We were seated in the back at a table, sort of crammed in...but its OOB in the summer, so we just rolled with it.

Our waitress seemed flustered.. we ordered basics, some Pepsi's and waters, and one alcoholic beverage. She had to confirm with us 3 times what we ordered for drinks.

She returned, and we placed our food orders. During the entire time there, we never received a check in regarding drinks, we had to flag down the waitress and specifically ask for refills (small cups).

When it came time for our checks, ours was lumped into one large check, even though we had ordered and mentioned we were in separate couples. When we asked to have it separated out, we were told no, that the computer doesn't have the ability to fix it once it's been printed and that we would need to do the math ourselves and split it up. (We also noticed an automatic gratuity of nearly 20 dollars tacked on to the tab). So we tallied the split on the back of the slip, including which total went on which card, noting the remaining balance was to be paid in cash. The waitress returned and seemed confused (even though we did as she implied) and started to question what we needed and wanted done. Once clear, she walked away and began processing the cards first, taking a few minutes, then came back. The remaining tab in cash was roughly $40 and change, of which was paid with a 100 dollar bill and a 1 dollar bill which would have left 59 dollars plus in change. The waitress returned after a few more minutes and asked that couple IF they wanted change back...(again..59 dollars + in change, and there was already a mandatory gratuity which was added to the bill). When the couple replied yes, she quipped back "How much? Depending on what it is, I can borrow it from the bartender, otherwise it's gonna take a few more minutes". They asked for all the change back, and she immediately quipped back "all of it?" as if she was wounded.

Being painstakingly honest, had the service been better, our wishes to split the check between our separate parties followed, and the overall experience better, I can promise you that the tip would have far exceeded the mandatory gratuity placed our our group, which honestly, we felt the reason the check wouldn't be split was so they could get that gratuity and then some.

Overall, the food wasn't terrible, but certainly would not be our first choice or recommendation to anyone based on the...

TOURIST TRAP! No prices for drinks on menu and bartender charges whatever he wants. Irish bar? 🤣Not even close! Most of the 5 star reviews incorrectly attributed to this place are NOT of the restaurant but the pier itself. Don’t be fooled!

One of the worst bars anywhere in the world. Under no circumstances do you want to come to this place. Came here yesterday on a Saturday night and ordered two drinks. Drinks were watery and bartender Dan said this is a dive bar so no top shelf. The alcohol tasted watered down in an unmarked bottle. It was clear by his demeanor and attitude that he didn’t want to be there.

This Sunday, I wanted to give it another chance and I ordered a beer and seltzer (they only have cans and no taps) and, unfortunately, Dan was back on the bar. He told me that one beer and one seltzer were $10 each. 20 dollars plus tax! Obviously overpriced and no evidence posted anywhere of the price. He didn’t open the cans nor provide glasses. He did nothing but give the cans. No pour, no opening the tab, nothing….

He threw my tip money into the bucket like it was meaningless.

I was going to order a mixed drink and I asked him what kind of vodka he had and threw an unlabeled bottle on the bar. He told me that if I didn’t tip him more money IN ADVANCE of the next drink, he wouldn’t serve me another drink.

So, I asked to speak to the manager, Kaylee. Kaylee told me Dan can refuse service for ANY reason. I asked her if Dan’s demanding what he determined to be enough money for a tip before serving a drink was a justifiable reason for no service, and she said yes.

So, demanding a tip of whatever Dan deemed appropriate in advance is a reason for non service! Come on. 🤣

Dan’s service and his grouchy demeanor sucked. That’s why he didn’t get a larger tip. He did nothing to earn one. What a sense of entitlement.

The manager, Kaylee, didn’t even have the fortitude to stand up to this incompetent Dan and hold the line that no drink Is contingent on a minimum tip in advance.

So, because we are tourists, he basically doesn’t care, changes and does anything that he wants, and he’s backed up by management. Weak Kaylee....

My family and I recently went on a trip here on a recommendation made by my daughter. Seeing as the family I went with are from a different state and I had never been before, we were all pleasantly surprised to see that there were many activities for us to keep busy with. The beach was beautiful, while the water was shivering cold, once we got used to it we were able to make great memories here. The amusement park was great, all the rides and games that were available was well worth the 2 hour car trip that we had to take to get there. There are many shops along the sidewalks, all of which are in close proximity to each other and are filled with souvenirs for everyone. One thing that I think could be improved is the pricing of the general area. The restaurant and shops, while nice in quality and quantity, have some truly ridiculously expensive items. My daughter and sister ordered two burgers with fries and wings, the total was over 70 dollars. The food was pretty good, but the wait time and pricing for it definitely was not worth it. Keep in mind, not all shops are like this, but you definitely need to go often to figure out which shops are best for certain items. I also think that the fact there are no free public rest rooms is a little ridiculous. The staff was very nice, but we had to pay 50 cents every time we needed to go to the bathroom. Some other restrooms were 75 cents. It may not seem like a lot, but for the amount of people in my family, thats about 7 dollars added to the trip. Again, it may not seem like much, but parking was 35 dollars,(later on in the night it was reduced to 20) over 70 for food, 30 for beach toys, (a bucket and shovel and umbrella) and about 20 for 3 ice creams which actually was the most reasonably priced thing here (the portions were ginormous!) Over all, the trip was enjoyed by everyone I had brought with me and was very relaxing. I would 100% recommend to someone and I plan on going...