This is one of our favorite treats in PCB so we were excited to visit. Our visit was nothing short of a HUGE disappointment. At 6:30 there were only a few cookies out, when we asked if there were any more the employee was short with, "Nope" like why would we ask. We asked for a double doozie... when she returned there was VERY LITTLE icing in the middle. It looked like just 2 cookies together and they were hard and stale. After 2 bites it was tossed. My child ordered hot fudge, there was a tiny drizzle on the scoop. As we were sitting the employees were rushing to put everything away as if they were closing but didn't close until 8pm. A young lady wearing a black coat and long dark hair (working) was putting waffle cones in tubs sneezed in her hands and continued picking up the cones to store in the tubs. Needless to say this was our first and last trip. I did hear 3 other families come in commenting that there were not cookies in the...
   Read moreIf I could leave 0 stars then I definitely would. My husband and I stopped by here tonight (almost 30MINS BEFORE 9:00PM) and upon entering my husband being the nice guy he is ask the 2 young girls how they were doing, they totally ignored him. Then we go to order ice cream and they had already cleaned up the mixing station 30MINS BEFORE CLOSING AND REFUSES TO MIX IN THE 2 TOPPINGS I GOT IN MY ICE CREAM BECAUSE âTHEY ALREADY CLEANED UPâ. At this point my husband was furious because they put the toppings on top of my ice cream just classic laziness for ya. Then they forgot my Oreos so he had to go back in and ask for them enough to get them and they were old. My husband was so upset and angry he didnât even order anything. All I can say is the business closes at 9:00pm NOT 8:30pm and those are 2 of the laziest most snobby girls Iâve ever met in my life. WE WILL NOT RETURN BECAUSE OF THE SERVICE! Also I recommend getting NEW EMPLOYEES...
   Read morePerfect example of a business that will fail due to poor management. We have tried twice now to visit and both times they were supposed to be open. Last time the place was already shut down, lights off, no one there, and this time we double checked the hours and were told they closed at 9. We just now pulled into the parking lot (it is 7:50) and the doors are locked. There were two younger guys working and one just looked up then quickly looked back down, and the other stood in the window of the back door string at us til we walked away and they both started laughing. Thatâs the last time we will attempt to support this place, and like others who reviewed, we will be taking our business back...
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