Itâs not like I expect top quality service out of a brand like McDonaldâs but the wait time and poor service at this location is completely laughable. Prepare to wait well over an hour in the drive though only to get cold poor and sour attitudes from employees on a consistent basis.
I went this this location the other day and was told that their fry oil was bad and that they could only serve nuggets.
Nuggets are fried if I am correct and wouldnât bad try oil exclude them from the menu?
If the fry oil was bad then what was wrong with the grill for me not to be able to order anything from it instead?
These were just a few of the many questions I would ask myself on this hour long journey to receive FAST food.
And in my patience I had assumed that there was likely only one employee working at the time and that maybe it was just a busy night for her. Well imagine my surprise when I finally pulled up to the window and counted up to five separate employees, most of which were just standing around on their phones watching this one poor employee do everything. One of these employees included a manager who seemed to be zero help to the rest of the staff.
If you make the unfortunate mistake of pulling into this location you would save your time and sanity to turn right back around and drive to The...
   Read moreI would give no stars. I believe they are by far the worst I came across. I ordered the 2 for $3, and asked for 3 large drinks: 1 Hi-C, 1 Sprite, and 1 Sweet Tea. The girl rung it up as a Fanta Orange instead of Hi-C. Figured it was a mistake so I asked her to change it. "Oh we don't have Hi-C anymore"....sooo you just decided what drink I would have wanted instead? No asking? Anyway, I get to the window, 5 mins later (for 6 pc chicken nuggets and fries), the lady with short curly hair comes and hands me my stuff. I asked for extra S&S sauce. She sent someone to get it. It must have been in Alaska, because we sat for a while waiting for it. She stared at me for like 3 minutes, holding up the line, and I'm looking like "What?". She finally says "you still want the S&S sauce?"..I'm like "yes (NO DUH DUMBA!! is going through my mind)"m and she says it will be 27 cents. I had no issue with this, but the fact it took soooooooooooo long for one little sauce?? Unbelievable. Slow dumba workers. I believe she was a manager too. Then I drive off, and my niece says they gave her a Diet Coke instead of Sprite. I try not to lose my cool, but damn these dumbasses act like their job so damn hard. I worked at BK before. It's not hard to make an accurate order....
   Read moreThe McDonald's on west Jackson Avenue has become the slowest McDonald's that I have found, I have been all over the country, and this McDonald's takes forever to get the food you ordered either in the Drive threw or at the counter, also I have place several orders through the McDonald's app and was given time that it would be ready for pick up, yet every time I came to this McDonald's it has never had my order ready for me, when I get there to pick it up it doesn't matter what time if day it is, something is very wrong with this McDonald's and getting the food out in a timely manner. Also my order has been cold by the time they get it to me even when I am there waiting on it and ordered it either threw the drive threw or at the counter.
The owner of this franchise need to do a serious look in to what is going on with their franchise and get the issues fixed. Because if I get someone else's order or my order is wrong like it has been the last four times I have been there I am going to file a log and major complaint to the corporate McDonald's customer service center and request that since so much is wrong with this McDonald's that they need to send someone to investigate this McDonald's and possibly take it over and turn it in to a...
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