Crumbl - Palm Beach Gardens
Crumbl - Palm Beach Gardens things to do, attractions, restaurants, events info and trip planning
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I cannot believe how horrible the customer service is in this place. It was my first time there, and I walked in with my daughter and we looked at the cookie selections and we picked three cookies, not realizing there was a menu on the wall. After I paid I looked up in the menu and saw that a four pack of cookies was the same price as the three pack that I just got. So I said to the girl at the counter, hey I'm sorry I didn't notice that I could get a four pack for the same price, can I add a cookie, and she said no. She would have to charge me for a single cookie. I was so annoyed I couldn't even process getting into it with the girl. I don't care how good these cookies are, I will never go back there based on being treated like that for my first time in the place. I get it I should have looked at the menu, but come on....that's just bad service. Update: I have added screenshots of my ridiculous chat conversation with their customer service they suggested I contact in their response to this review. I really don't think it should be such a process to change my order from three cookies to four. It's cookies, not travel packages...it should be an easy transaction.
Walter EscarzagaWalter Escarzaga
00
I stopped in for lunch for a cookie. There was only one person really in line at the counter, but I used the self checkout anyway. I was looking for an oatmeal cookie, and luckily they had one. A frosted oatmeal. Before I could even get through the screens of ordering it, they were calling out my name that it was ready. Talk about fast! The cookie was warm, moist, and delicious! The only possible negative, which my wife mentioned, is there didn’t seem to be good descriptions of what each type of cookie was. Which is actually why the woman at the counter was there so long and I used the self checkout, she was also asking what each cookie was. I knew what I wanted this time, so just ordered. But I get their point. More descriptions please!
snorkymnsnorkymn
10
I have been hearing around town about this great place who sells warm cookies so I had to check it out. When I pulled up to the place there was a long line at 9pm! Side note ; download the app before you head over and then you can pick them up curb side 😉 I decided to wait in line to see what it was all about and then it started to rain so my husband brought me an umbrella from the car and I waited a little bit longer. About 15 minutes later it was my turn to go in and I quickly picked out four cookies 2 of each , milk chocolate ( their signature cookie) and brownie cookie. This is the place for fresh warm cookies 😋 I highly recommend them, you will not be disappointed!
Shelley CShelley C
00
They only have 6 type of cookies at a time and they are hugh and very heavy. You could definitely share. I ate a chocolate chip by myself after dinner and drinks and I didn't have a happy tummy after. They taste amazing. Got the party box 12 cookies which is 2 of each flavor for $33 that's with a $2 tip and tax. 1 cookie is almost $4.00 or 6 for $18.00. We ordered ahead and pick up 9pm which a lot of people do. There open to midnight on the weekends and change the cookies flavors on Sunday night. There was a line of about 8 people at 9pm and it was raining. They have them wait outside and only let a couple in at a time. Covid.
Meredith RouseMeredith Rouse
10
Sweet tooth or craving? Pot luck or an hosting event? Like sweets and cookies? If you haven’t yet tried Crumbl you are missing the best cookies ever! You must try them today! Each cookie easily serves 4 with the most incredible richness, flavor and taste. Gourmet cookies is an understatement as Crumbl cookies are truly magical and delicious as well as likely to not only be the best cookie of your life, but likely to completely reframe what your experience of cookies! Kudos to Crumbl®️ a truly great experience, fantastic food, and awesome cookies 🍪 and sweet treats.
Sean ClaesgensSean Claesgens
00
Heard about this place online and decided to check it out. Walked into a MASSIVE line. Probably waited almost 40 mins to finally get in to order 1 cookie. We wanted to do minis since the regular size ones are a butt load of calories and sugar but was told they were only for catering which is a dumb rule. The cookie itself weighs a ton and is very rich. It has good flavor but not sure it was worth close to an hour wait for it. That one cookie has 103 carbs and 94 grams of sugar (minis need to be a option as well outside of catering)
Michael Pasqua (AzureVice)Michael Pasqua (AzureVice)
40
Nearby Attractions Of Crumbl - Palm Beach Gardens
Roger Dean Chevrolet Stadium
Abacoa Plaza
The Shops of Donald Ross Village
Alton Town Center
Will To Escape
MassageLuXe
Abacoa Golf Club
The Madyson at Palm Beach Gardens
Bergman Jewelers
Oceans' Allure

Roger Dean Chevrolet Stadium
4.7
(1K)
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Abacoa Plaza
4.4
(669)
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The Shops of Donald Ross Village
4.4
(491)
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Alton Town Center
4.5
(465)
Click for details
Nearby Restaurants Of Crumbl - Palm Beach Gardens
Copacabana Cuban Cuisine
Lynora's Palm Beach Gardens
Jumby Bay Island Grill
DAS Beer Garden
Hokkaido Hibachi & Sushi
Grande's Bella Cucina
Coolinary
Crux Coffee Roasters
Stadium Grill
Civil Society Brewing Co.

Copacabana Cuban Cuisine
4.3
(712)
Click for details

Lynora's Palm Beach Gardens
4.5
(438)
Click for details

Jumby Bay Island Grill
4.3
(437)
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DAS Beer Garden
4.6
(382)
Click for details
Basic Info
Address
5240 Donald Ross Rd Suite 105, Palm Beach Gardens, FL 33418
Map
Phone
(561) 484-5063
Call
Website
crumblcookies.com
Visit
Reviews
Overview
4.8
(870 reviews)$$
Ratings & Description
attractions: Roger Dean Chevrolet Stadium, Abacoa Plaza, The Shops of Donald Ross Village, Alton Town Center, Will To Escape, MassageLuXe, Abacoa Golf Club, The Madyson at Palm Beach Gardens, Bergman Jewelers, Oceans' Allure, restaurants: Copacabana Cuban Cuisine, Lynora's Palm Beach Gardens, Jumby Bay Island Grill, DAS Beer Garden, Hokkaido Hibachi & Sushi, Grande's Bella Cucina, Coolinary, Crux Coffee Roasters, Stadium Grill, Civil Society Brewing Co.

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