Earl of Sandwich — Restaurant in Paradise

Earl’s sandwich is my favorite place to go for a caprese sandwich; however, every time I visit the Fashion Show location there’s an employee who clearly hates her job. Every time I’ve gone she’s never greeted me, I had to wait for her to help me, and she’s always rude. It’s a Hispanic lady that works the front counter. The last time I went she went to the back leaving a line of customers waiting over 5 minutes to place orders. There was a nice African American lady that told us someone would be right out. When she returned to the front she didn’t apologize for the wait, just hand gestured for the next customer to come up. Given the fact this is a face to face interaction customers should be provided with better customer service from this person. Again, this has occurred on multiple occasions, hence the reason for the review. Whoever manages this location needs to talk with this employee as she is making Earl of Sandwich look very bad. I will no longer go to the Fashion Show Mall while she is working there, I will drive to the Summerlin location where better service...

One of the worst restaurants I have ever experienced at the Fashion show mall horrible customer service my Italian was cold probably because the Blond Haired cook Martha ( The cashier gave me her name) she was to busy answering phone calls while working and walking off instead of preparing the food while it’s busy completely unprofessional! When I asked for my chicken noodle soup because they had forgotten it the young lady Crystal I believe her name was practically threw it at me like she was upset I asked for food I paid for 🙄 that restaurant is completely horrible and dirty no one went out to clean the tables or floor the whole time We where there totally horrible experiences I will never go there again I’d rather drive the 30 minutes to the summerlin location they are always bubbly and happy and have...

Honestly I loved my sandwich. But I could only give 3 stars because the kids sandwich was a joke. A half piece of bread, one small slice of cheddar, nothing else for more than 5 bucks. It was so bad my kids thought I had only given them bread for lunch. After we returned to our room I looked online to see if it is common for the kids sandwhich to be so bad. Online it states that the kids grilled cheese should have cheddar, mozzarella and Swiss. They informed us their delivery was not in yet and they only have cheddar. No big deal. But they should've added more cheddar to replace the cheeses they did not have, not shorted our children on the food I paid for. So while I enjoyed my sandwiches, my kids got a horrible product and I ended up having to buy them another...