Little Caesars Pizza — Restaurant in Pasco

7 years buying our pizza with Litte Caesars rd 68 and it ended today. (1st time taking the time to write a review)

We are very disappointed at the little Caesars management at rd. 68 and their delivery system . we had had several issues with our deliveries this last two months, quality and missing items. when we called to resolve the issue we get a foreign speaking rep that has no other way to resolve the issues other then to give you a refund that takes 10 to 12 business days, which I’m ok with that. What I’m not ok with, is when I called the store to see if they could help resend the missing items The manager on site stated that wasn’t litte Caesar’s fault, and therefore there was nothing he could do in a not to professional attitude and followed to hang up. In my point of view little Caesars is responsible for their products from oven to the customers hands. It’s in the best interest of the business. To bad this store management don’t see it this way.

We have lots the quality of food and costumer services that they use to have.

At this point and due to quality of service, we feel we will not miss their service and product.

WE WILL NO LONGER BUY...

Shelving online orders under the heat lamps instead of doing what they should and placing them in the pizza portal are a very common experience. Cashiers not paying attention to customers coming in and lying about order times to be ready. Tonight the only cashier was flirting with a boy in the kitchen with her back turned away from the counter while customers came in and weren't helped for several minutes. Other employees in the kitchen were talking and laughing. I don't know where a manager was but seeing this was like watching a bunch of little children without any supervision to keep them on task to do the job they are paid to do. This store makes the company look very, very bad. Tonight they didn't put my order in the pizza portal, didn't call my name and that it was ready and sat there until I checked up on the progress of my order. I got home to find out they gave me the wrong pizza. If you go to this store prepare yourself to have zero expectations of a...

Horrible service. Was there a couple days ago, stopped by for a single pepperoni pizza and 3 orders of breadsticks. Was told it was going to be 10 minutes. Waited in the car and at the 8 minute mark I went back inside to check. The lady that took my ordered checked and told me it wasn’t ready yet. I waited in the lobby. And kept on seeing many customers come in, order and get their name called for their food. Waited about 25/30 minutes in total and asked the lady again since I seen that my order could be made with the hot and ready products. She said my order was not ready and finally after asking if she could just make it with what was on the hot and ready rack she completed my order. Wasted $30 worth of coffee drinks I had previously bought since I chose little ceasars for their “fast” service and was late to my plans. Horrible experience. Going...