Nikko Japanese Restaurant — Restaurant in Pasco

This is the restaurant my family asks for all the time. The Angry Dragon has crab salad on top, is sweet & sour in flavor profile. The Pasco Roll has seared salmon on top, cream cheese, and jalapeno in the middle, this is our most favorite roll. The Lobster Deluxe is Really good too, lobster in the middle, and avocado. The Hawaii Roll had pineapple & the flavor was really good. Las Vegas Roll is a deep fried roll with cream cheese.The pink Lady Roll has the most tuna, spicy Tuna & shrimp inside, and tuna on top in a soy paper roll. If you aren't a fan of seaweed, u can ask to sub soy paper in your roll. The Calamari appetizer is super tender and has a great dipping sauce. The veggie tempura, spicy kani salad, fried jalapeno, peppered seared tuna, and the fried crab dumplings are yummy for appetizers. We love the pepper tuna appetizer with avocado & sauce. The fried avocado & tuna appetizer is very crunchy. The Thai iced tea & Ramunes are refreshing for drinks.The teriyaki chicken lunch or dinner comes with soup, salad with the most amazing dressing, and rice... my daughters favorite because she doesnt eat seafood. I liked the clear soup, was a brown color with mushroom in it.We have tried the steak & shrimp hibachi combo, medium with fried rice on the side. Good flavor. This is THE best place for Sushi. The employees are friendly & work hard to get your meals yo you. The ambiance cant be beat. Even the takeout meals are packeged beautifully & taste good...

This place is a textbook definition of “more than meets the eye”. First, just walking into the restaurant was a treat itself; the decor is stunning and the atmosphere is fantastic. By looking at the front door, I did not expect the restaurant to be so spacious.

The most important part though, is the food quality, and it definitely exceeded my expectations. Compared to other sushi restaurants like Aki Sushi, which is already very good in my opinion, this place is superior. We tried many signature dishes as well as some Udon and it was amazing. The presentation of the food had awesome art on the plates and the portion size did not feel like they were being stingy with the ingredients. Flavor was fresh and fantastic! That soft shell crab hit different 😫

Last, but definitely not least, the service was top notch. My family finally got the chance to go eat dinner and showed up at around 8:45, which we felt bad about, considering that they close at about 9:30. Regardless they were extremely friendly, presented the food in a timely manner, and continued to give amazing service. We didn’t feel rushed to leave even though it was nearing closing time.

I usually don’t care about giving reviews like this, but I’m a huge sushi fan and they definitely deserved at least a comment. To the staff, sorry about keeping you all past your closing time, and thank you for the...

Previous experience here has been great, but that all changed tonight when the manager refused to fix our order and hung up on me.

It all started when we ordered 21 rolls to-go. We picked up the order and drove 20 minutes to home. When we got home, we discovered that they had forgotten 4 rolls of pink lady. Granted, there were a lot of rolls, so this was an easy mistake to make. So we figured, “no big deal, we will just call then and ask for a refund”.

When I called the manager, she proceeded to call me a liar (I honestly have no reason to lie, especially considering that I had just spent $350 on Sushi). We went back and forth, until ultimately I was hung up on. I honestly had no desire to drive back 20 minutes to try and fix their $60 mistake.

I hate writing bad reviews, but unfortunately this experience deserves one. I gave them the opportunity to make things right, but they simply refused. As a business owner myself, I’m extremely disappointed in their customer service.

I don’t want anything for free, I just want to pay for the product...