My wife went in to get me a phone for Christmas. She asked for the iPhone 11 Pro with the biggest memory (512), the sales person told her that the biggest one was 64gb. She didn’t know any better so she accepted the information and purchased the phone.
So I go in and try to pay the difference to get more memory, and it takes 2 hrs before they except there mistake and actually start helping me with the return process. I am told it will take 2-3 weeks to get my new phone in hand.
I started this process on the 26 of December, here it is the 31 of Jan still haven even been able to order a...
Read moreI was a customer for over two years and consistently felt unwelcome in the office due to a lack of courteous treatment by the employees. The company appears to have zero tolerance for customer concerns. Only one of my four lines experienced satisfactory reception. Although the prices are competitive, they do not compensate for the subpar customer service and inadequate reception, even in densely...
Read moreManager relies on everyone else to do her job, she hopeless and will not help you, and charge you...
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