McDonald's — Restaurant in Petaluma

I am simply going to transcribe the conversation between me and Yahaira who was working the drive through window tonight (6:30pm on 7/20/25)

Yahaira: Hi welcome to McDonald’s what can I get you

Me: I’ll just have an ice cream please

Yahaira: Unfortunately our ice cream machine isn’t working right now

Me: Oh ok that’s all I wanted so I guess I’ll drive though then

Yahaira: let me check if the other ice cream machine is working (confusing but ok)

Me: ok thanks

sitting in silence for about 5 minutes with multiple cars behind me in line

Me:… did you check if the other ice cream machine was working?

Yahaira: No I said you can check

Me: you said I can check?

Yahaira: yeah

Me: I’m sorry what do you mean?

Yahaira: you can check if the other ice cream machine is working

Me: What are you talking about how would I know?

Yahaira: you can go to another McDonald’s

Me: ok so why did you just let me sit here for 5 minutes and hold up the line

Yahaira: nervously giggles

And then I drove away but she was nice enough to give her name at the window.

I rates service 2 stars instead of 1 because I did get a good chuckle out of it, but very strange experience. In all fairness she probably gets paid exactly what she deserves from McDonald’s so I guess we can’t expect much else.

Attached below is a picture of my ice cream cone I got from the McDonald’s off Rohnert Park expressway, so the story did have a...

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