Airis Bar & Lounge — Restaurant in Philadelphia

Absolutely horrible experience. NEVER host an event here. We had the space booked for four hours with a guest count of 250, which was agreed upon in advance with the manager. At the event, about 30 minutes after we had just paid the full amount for the venue, we find out that the doors had been closed and our guests outside were being pushed around and told the venue was at capacity. Less than 150 people were inside. When we went to discuss this mistake with the owner, we realized the manager and owner had a miscommunication about the size of the party. Instead of resolving it between them as a good business would do, they coerced us into paying an addition $600 (!!!!) to allow the rest of our guests in. This was an absolutely disgusting and highly unethical situation. We will NEVER be going back. Oh and instead of the full 4 hours, we were kicked out of the venue after 2.5 hours. Also the drinks were overpriced and served in red solo cups... RIP OFF. Terrible management. Literally financially coercive. Wholly terrible experience all around. Never, and I mean...

I wish I could give this place zero stars. When you enter the lounge there is a $20.00 cover charge 😳. There was literally no one sitting at the bar or at the tables on the first floor. We headed upstairs where we heard the music . The stairs are so steep if you get too tipsy your definitely gonna have a hard time getting back down. Once you get upstairs the floor is so sticky it felt like my feet were stuck to it. There was a nice amount of people and the DJ was ok. Decided to order some wings and fries THE WORSE EVER! 🤮.. the wings have no flavor and the fries tasted like they were cooked in old grease. Not to mention we paid $24.00 for 8 wing dings and fries. I guess this is the right place if your looking to just chill with a couple friends and smoke hookah (which the waitresses will keep coming back and ask you if want it even after...

Cute place. But really dead. i’ve only been on Fridays. I don’t know if I blame them or just that people aren’t going out as much as they used to. So they never look busy or crowded. The food was OK. Everything came out hot and fresh. Hookah was about $50 & for french fries and crab spring rolls I spent about $30. But they take 20% gratuity on EVERYTHING. And to sit at the bar, you have to order your drinks from the bartender on one tab, your hookah has to be paid upfront, and your food comes on a separate bill. So either you can’t have a tab running with your drinks or you have to make sure to have more than one card on you. But the crab spring rolls...