Last night was my first time at Liberty Point for their first Halloween party. The place was really cool and the open bar for $25 was really nice. Though I wish they had some heat lamps, as it was 40 degrees and almost unenjoyable. Unfortunately, the night started off VERY poorly due to their employees and lack of planning. Firstly, if they expected 1000+ people for the party, there should have been more than one ID checker and ticket scanner. People waited in hour+ lines and we arrived fairly early. There was only a 2 hour open bar from 8-10 and the line moved so slowly we almost did not make it to what we paid for. (Fortunately they extended this)… Secondly, the “security” as they call themselves were EXTREMELY unprofessional and unknowledgeable. My 35 year old brother in law (who lives in Thailand) was with my group and presented his passport as his form of identification (they said this was okay online) and the ONLY ID checker checked his passport for over 10 minutes, flipping between each page with suspicion and made him step out of line along with the rest of our group. The ID checker was convinced it was fake (what 35 year old would make a fake passport just to get into a bar? lol) and the other security guards were extremely rude and did not plan on letting him in. They refused to give him/my sister their money back even after grabbing their clip board to confirm their ticket purchase saying they would return the money (they did not). We tried telling the one guard my sister’s name and he was YELLING at us saying “WHAT IS HER LAST NAME” as we repeated it to him and spelled it for him MULTIPLE times but he was clearly illiterate and being a jerk. Unfortunately my sister and her fiancé had to leave after waiting in the freezing cold for over an hour and after presenting legitimate identification. We also saw security guards on top of a man laying on the ground and he yelled that they were on his neck and he couldn’t breathe. Do better. Most likely will not be returning if people are being treated like this.