I.Dentical - All About Your Smile — Local services in Philadelphia

I'm unashamedly plagiarizing the review I just posted on another site (that rhymes with 'help') - I'm a real person (a real, normally-terrified-of-dentists person) though. Other than being a patient of Dr Yanez, I'm not associated with the practice in any way, and I haven't been offered any incentive to write a review. I don't normally go the trouble of reviewing anything, even though I obsessively read reviews. I'm making an exception in this case, because my experience at this dental practice has been truly transformational - I was terrified, really, really, terrified of going to the dentist up until my first visit with Dr Yanez. Today, I heard myself say (in response to a 'good luck') "it's just a cleaning, no biggie". I would never have thought that possible! I hope that I some other terrified person will read this, take the leap of faith, and find the same peace!

The irony of me being terrified of going for dental care, is that my oldest friend is a dentist.

Here's how pathetically phobic I am (or rather was) about dental visits: after 7 years of avoiding any trips to the dentist I broke a tooth, and was finally forced to confront my fears. Despite the inevitability of actually going to see a dentist: with half of a molar missing, I wasn't getting out of it - it still took me five sweaty-palmed attempts over the course of a half hour to complete the phone call for my first (emergency) appointment because I kept hanging up as soon as it would start to dial.

From that first phone call on, the experience of dealing with everybody has been 100% positive. The receptionist/manager, Leslie, listened patiently as I babbled on the phone about being extremely nervous, and assured me that we would 'start to build good memories to replace the bad ones'. At the time I didn't remotely believe that that was possible.... but I'm getting there.

The office is really nice - open, airy, super clean, very high tech. The staff, as I mentioned are extremely nice. Everybody was patient and reassuring, in a warm, genuine, and natural way which didn't make me feel patronized. The dental assistant who took the X-rays, after showing me the broken one on the screen took a second to say 'don't worry - it'll be super-easy!'... and it was. And that little comment made a huge difference (thanks!).

Dr Yanez is gentle, efficient, and very knowledgeable. He is focused and unhurried, in the best possible way. He managed to make me feel both informed, and empowered throughout, neither of which are words I associate with any of my prior dental experiences. That comment applies not only to the emergency visit, when I was extremely stressed out, but also to the routine follow-up visits.

Over the course of three visits, I've had the broken tooth crowned, two cleanings, and two cavities/filling replacements (the penalty for my 7 year hiatus)... and no pain. At all. Ever. They did such a great job of calming me down on the first visit, that I didn't end up asking about sedation, so I don't know whether or not it's offered. Either way - you won't need it!

They take my dental insurance - yay! (Aetna DMO... I couldn't believe my luck finding such a nice practice, in an emergency, as a new patient). Leslie is a wiz at navigating the benefits end of things.

TL:DR version - if you're nervous about dentists... this is the place for you. This is also the place for you if you just need a...

Worse Experience!! I came to I.Dentical because I wanted a simple cosmetic fix, just a composite to cover white spots on my two front teeth. I made it very clear during the hour-long consultation that I wanted to keep the natural shape of my teeth, and that the composite should match my natural color (or be slightly whiter). Everything seemed fine & scans were taken.

When I came back for the actual procedure with Dr. Yanez, things went downhill. The appointment felt rushed from the moment he walked in. He never let me see or confirm the composite color, didn’t discuss the process again, and immediately began working. The procedure itself was messy, water was splashing all over my face, running down my neck, and I had to tap him three times because the tool he used was blowing air directly into my nose, making it hard to breathe.

After an hour, I sat up to find my two front teeth were now a buttermilk yellow and had been shaved down — something I never agreed to. When I asked why the color didn’t match, Dr. Yanez said verbatim, “We don’t have your color here, we can’t make that color.” He also told me I couldn’t choose a shade because he had to mix it himself. None of which was disclosed beforehand.

When I asked if he could fix it, he scheduled me five days out, despite clearly having time that day. He left the room without cleaning me up or checking if I could bite down properly.

To be clear: the front desk and dental assistant were kind and respectful, I appreciated them. But the dentist was dismissive, didn't care and acted without proper communication or consent.

If you value your natural smile and want a dentist who listens, I suggest thinking twice before choosing this office. The intake felt pointless, because in the end, the doctor did what he wanted — not what...

When I 8 years old, I got into an accident and knocked out my front tooth. Since then, I have had that same tooth fixed and replaced about 7 times. 1 tooth, turned into 2, turned into 3, turned into 8 and then ultimately turned into 10 crowns. I saved up for 5 years to get my teeth fixed, to have a dentist in the Poconos leave me with discolored teeth and messed up gums.

I found Dr.Yanez on Instagram after years of researching the right dentist with the skills and artistic edge, I needed for my case. From beginning to end the office was phenomenal. The receptionist, assistants, Michelle, Dr.T and Dr.Yanez are just magic makers. They are the top skilled in my opinion, in their craft and it shows in what they leave their patients.

For almost 25 years, I dreaded my smile. Not only does it mess with your confidence, you can’t feel like a person after a while. Going through so many reconstructions by other dentists, left me vulnerable; and each time- Identical showed compassion and empathy for what I was going through.

For the first time in my life since I was 8, I can smile proudly. I can smile and feel good about myself. I am a singer but also in the medical field and not being able to sing because I was trying to not show my teeth was challenging. Now I can finally show the world what I’m made of and have no fear. Thank you so much Dr.Yanez and team for making me, me again.

If you want the best; then Dr.Yanez is it. If you want to smile again, then look no further. I’ve been worked on by dentists in NY,NJ and the Poconos and NO ONE compares to the artistry of dentistry like Identical all...