Miller's Ale House — Restaurant in Philadelphia

This place seems only good for the appetizers. A friend and I went on Sunday 3/19. The sever was polite but didn’t want to be there but I digress. We started with mozzarella sticks , potsticker and a pitcher of the “strawberry mule”. The drink was not good at all. It was basically a seltzer full of sprite, stawberry flavoring and limes….. we let the waitress know it wasn’t the best could we switch it out for a different pitcher . We weren’t unless we paid for another pitcher. Keep in mind the pitcher was full due to only 1 drink being poured. We said nothing, we put the drink at the end of the table again FULL every one that walked by ignored it, again I digress. We get our entrees. We got baby back ribs , loaded fries, and the teriyaki steak and potstickers meal it came with white rice and vegetable meadly. The food simply was not good! The potstickers were undercooked pink in the middle , my rice was wet (idk what that’s about), the vegetable meadly it came with was thrown all over the plate, soggy and wet (again not sure why my food was wet???) I asked for my steak medium well it was very well done , kinda tough. We asked to speak to the manager they comped 25% off of a $100 bill. My issues was not the bill , I felt as if the manager was very nonchalant about the food didn’t offer replacement or other options at all and tried to make it seem as if I was a 21 year old that didn’t know what they liked to drink. However I’m very well over the age of 21 and a bartender myself the drink was NASTY and had the waitress ID us, you’d known that I wasn’t a younger adult picking a drinking that I was unsure of. The table was full of uneaten food and drinks when we left. Not picked over , we took nothing in Togo boxes. We did not come for FREE or discounted food. Be accountable for your staff and don’t think because people look young they are! Never going back to this location. The one is Springfield...

We had a party of 13. Called ahead they said they could get us in right away. It was 6 adults and 7 kids - 10 year Olds so they weren't loud or ill behaved. (People think kids and assume the worst) Atmosphere was fine. Sat us by bar. Floors and tables were covered in sticky stuff. That was pretty gross. The silverware was thrown onto the sticky table. They told us we couldn't split the check. The waitress took our drink orders, took our food orders and then put that in- we waited what felt like forever for drinks. Then somehow 2 women at our table ended up bringing us our drinks from the bar- one who had one good arm because she had just had surgery! And the waitress was more than happy to allow them to do it and I just found that to be odd. But our drinks weren't going to walk themselves to the table I suppose. The rest of us were confused as to what was going on? We shouldn't have been serving ourselves on checks that they would not split up to tack on a gratuity that wasn't earned. Someone at the table ordered a salad as an appetizer. She also asked for no bun on her burger because she needed it gluten free. They brought the burger on a bun with the salad on the same plate with the burger and no fries. So she told the waitress at that point she didn't want the salad and needed the burger with no bun like she had asked and wanted her fries which was met with a loud, huffy voice "so now you don't want your salad?!" With an eye roll and stomped off to the kitchen like a child. She would not have gotten a tip from me at all had I been the one in charge of leaving a tip. I worked in the restaurant industry for years and I understand that there are good and bad days but her behavior and service were unacceptable. It was the way she reacted over the dish needing to be gluten free that promoted me to leave this review. Unnecessary and...

I don’t know why but the two times my family and I went here it was a big let down. The first time we were there we sat down and placed our orders in. As my partner and I are taking one of the waiters came over and placed napkins and utensils on our table. The waiter very rudely nudged my elbow and placed the fork and knife down even though there were a lot of room where he could have placed it. My partner ordered the salmon and when it came out one side was very charred and when we ate it was dry. My son got the shrimp platter and the shrimp was very salty and had a rubbery texture. I ordered the fish and chips and it was oily and left us all puzzled but we brushed it off hoping it was a fluke. The second time we came our appetizer and our sons meal came out the same time. We got the nachos and it was good. Our son finished his food and we finished our appetizer and we waited another 15 minutes and I’m not even exaggerating. The waitress came over and took our empty appetizer plate and our son plate away and we just sat there staring at each other like ???? We waited 15 more mins for our food. I had ordered the fish taco. The fish was oily and it had a small layer of cabbage at the bottom with a splash of sauce and topped off with cheese and some chopped tomatoes. It was oily and salty. In one of my taco it had the hard steam of the cabbage and at that point I was just over it. My partner got wings and he said it was okay. But I ate one taco (it came with 3) and was done. I don’t know if it’s because we keep going on a weird or off day for them, but honestly I just don’t think it’s worth giving it a third try. 😒 Very disappointed because we really wanted to like it and was hoping it would be our new favorite spot to grab a...