The Sweet Life Bakeshop — Restaurant in Philadelphia

The sweet life bake should be named the stink life bakeshop. I’m so disgusted and disappointed at how these people handled the order I placed for my daughter’s 15th birthday. I paid for my cupcake order of $31.90 a week in advance, to my surprise the day I was scheduled to pick it up on 6/14/18 the shop was closed. There was no notification informing me that my order would still be available for pick up. The day I stopped by the shop to get my cupcakes there was a sign on the door stating that the bake shop was closed and that they would reopen next week. These owners left me scrambling to find a last minute supermarket cake to celebrate my daughter’s birthday. That was totally unacceptable and unprofessional. These people don’t know how to run a business. They have no sense of business ethics and customer service skills!

I was soooooo upset that I sent a message on instagram via DM and a public post voicing how dissatisfied I was with this whole matter. A few days later, I got a instagram message from the owner stating I would get a full refund. I also got a call from Sabrina, informing me that they could compensate me by either adding sprinkles on my cupcake or issuing me a full refund. These people just don’t get it. Don’t they realized they already ruined my daughter’s birthday celebration. What the hell can a late cupcake order and sprinkles do for me! So I told Sabrina, all I want is my money back!!!

Yesterday I received a text message stating that $18.90 would refunded to me. I sent another message on instagram asking what’s the meaning of this and tried calling them but no one answered. Today is 6/24/18 and my money has not been refunded to me. I’m getting very upset and plan on reporting this matter to the better business bureau if these people don’t give me my refund. I’m totally livid.

I’m sorry but you guys have lost my business forever. I would never ever in a trillion years support your business again nor would I recommend anyone to...

OMG...delicious! We stumbled upon this place in route to another restuarant for dinner, had samples (which were great) and decided to return to buy dessert! The items we had...the flavors were amazing! Being both a dessert lover of all kinds of desserts and also part of my family having history of making southern desserts since I was young, this shop had some favorites of ours (pineapple upside down cake, red velvet cupcakes, sweet potato pie, apple crisp and much more) and some new twists and varied creations. The sweet potato pecan pie was sooo good! As was the apple crisp! We didnt get to buy the strawberry cupcakes, as they were fresh out of the oven, but oh, the wonderful aroma! They were extremely welcoming and friendly, the place is so cute, tidy inside. The sweet aromas waft from the back as soon as you open the door. Several customers, both repeat and new, entered to buy treats while we were there....

Our plans changed unexpectedly for my Birthday and my husband was not thinking about doing anything special for me. I researched until 4 AM to make my own plans and found The Sweet Life Bakeshop and read the rave reviews. I am all about good baked products and can be very critical. I dialed the number and asked if they happened to have any birthday cakes, Sabrina, the owner, said ordinarily they don't, but it just so happened that they had a vanilla cake with vanilla icing. I explained my situation and handed the phone to my husband. He arranged to pick up the cake immediately (like he had a choice). We had a miserable dinner and I was skeptical that dessert was going to work out. SURPRISE! It was the best part of my day, literally! The husband is still in the dog house, but I'm having day old cake and it is even better than it was yesterday. Bravo Sabrina, can't wait to meet you and try all of...