Milwaukee Burger Company - Pleasant Prairie — Restaurant in Pleasant Prairie

I am not one to do reviews on businesses but I had to leave a review here due to the HORRIBLE experience I had. I went to Milwaukee Burger Company in Pleasant Prairie, WI for the first time after taking my daughter to Cookie Crumbl next door so I decided to give it a try. I was greeted initially and I asked if I could place an order to go and was directed to the bar area right away. I was then met by Mia T who said I will be right with you. It was not crowded at the time as there were plenty of spaces at the bar as well as on the floor. I then patiently waited for about 10 minutes to place my order. Then two young white guys came and literally sat next to me at the bar and after another couple of minutes, Mia T went right to them to place their order at which point I interrupted her and said you have not taken my order yet and I have been here waiting almost 15 minutes now. Her first response was well we are busy at the bar right now which had nothing to do with her taking their order first when they just walked in. I would ask management to review the camera footage as this will validate everything I am saying. The two white guys were apologetic and said they didn't know and I told them it was not there fault. She then takes my order with an attitude and said it will be about 15 minutes (on top of the time I was already waiting) and never did ask what my name was to place on the order. As I sat there waiting, the manager happened to be walking thru checking on customers and I brought up my experience to his attention and he apologized and said I should not have had to deal with that service and it should be first come, first serve, simple as that. The manager was very professional and made things right with me and asked what was the name for the order and I told him she didnt even ask for my name to place on the order. I can tell you I will never step foot in there again as long as Mia T is working there. I can honestly say this is the worst experience I have ever went thru at a restaurant and as a 36 year retired military veteran, it shames me that this racist attitude is so prevalent. Mia T is the worst restaurant employee I have ever encountered in my 59 years of existence!!! I hope you show her this review and provide some...

Brynn was an absolutely amazing server - like I'm talking too notch service. This was my first time visiting Milwaukee Burger Company in Pleasant Prarie WI. Today was a special celebration that was absolutely not a let down. To start off Brynn greeted us at our table (as all good servers do) and took our drink orders along with our order of the cheese curd sampler. She then followed up to check on first bites and get our order for our entrees. I was on the fence between both the BBQ burger and brown sugar bacon burger but to my own intuition I chose the brown sugar bacon burger (it was absolutely the right call). The cheese curds were absolutely fantastic and even though I'm lactose intolerant it was well worth the later stomach pain. Our entrees came out later to zero disappointment. I asked Brynn which fries I should get, the regular or beer batter fries. She reccomened the beer battered fries and was absolutely on top of her game with that recommendation! The burger was absolutely amazing it was cooked to a 143 degree temperature but I'm more of a 142 guy myself overall the BOH staff did their job to an elevated level. Definitely better than those of the likes of Red Robin. My roommate and I enjoyed our meal and discussed his recent trip to New York City. He had a fantastic time in case you were wondering. The meal wrapped up with an expideted check delivery but confidence from Brynn that we were in "no rush whatsoever." Bynn has been one of the best servers I've had in a long time and when she explained that there was a competition for who could get the most reviews I was happy to participate and I personally think this review should could for TWO REVIEWS! Because this is not only a review of the restraunt but also of the fantastic service that we received! She was also very personable and gave extra personality into service even mentioning she was a college student! If I could rate this experience 6 stars I would but sadly I could only do 5

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My husband I are from Michigan and were passin through the area. Instead of gettin food from a fast food joint or major chain restaurant, we decided we would order from a local business. We love burgers and the menu sounded way too good to not try. We ordered our food to go. A hickory cheddar burger and a jalapeno burger with fries, mozzarella cheese curds, and an Arnie Palmer. I’ll start with the bad so I can end this on a good note. Our burgers were awful. Normally I’d just think I had too high of expectations, but when my husband says somethin negative about food, it’s a problem, because he doesn’t find anything wrong with food. He will eat just about anything. He ate his whole burger, but that’s because we spent $40 on the meal and we aren’t rich. I can honestly say this was the WORST burger I’ve ever had. It was a hockey puck. I didn’t finish mine. It was past well done. Basically burnt. The only flavor I could get out of it was smoky, between the hickory, bbq sauce, and char. Our cheese curds were massive and they were decent. We’re not familiar with Wisconsin cheese curds, but compared to the small cheese curds we have back home, these were mediocre. I don’t recommend their marinara sauce unless you like watery sugar with a hint of tomato flavor on a cheese curd. The Arnie Palmer is weak and I don’t recommend it, considering it’s $3.49 and you can get a giant can of Arnold Palmer at the gas station for less than $2. Don’t waste your money. Now onto the good stuff. The fries were the best part of our meal. They were cooked perfectly! The right amount of salt to fry ratio. Highly recommend. I loved the side of pickles! They’re the good dill pickle chips! Our meal was ready in a decent amount of time, especially for a Friday night. Our service was friendly and prompt! My favorite part about this place was they have a dog...