We have ordered from here since it had been open. Food is consistently good, and people are nice, But the service and internal personnel are unorganized and lacking. I ordered 1 large plain pizza and sandwich for pick up. I arrived 20 minutes later only to hear they lost the ticket for my order. No problem. Mistakes happen and I’m ok with that. However, the young man working the register tells the cook to make a large plain pizza. The cook either didn’t understand that I was waiting waiting in the store or just chose to push it off until he finished cutting his chicken for the next orders. After 15 more minutes of me standing there, watching the cook continue to cut the chicken and the rest of the staff stand around talking, the young man working the register again asked the cook to start my pizza. The cook now obliged. It has now been 52 minutes from the time I placed the order, and now I’m standing in the building, watching the cook finish what he was doing. I have two small children and my wife waiting in the car for me. They finally cook the pizza, no apologizes for the mix up, no price reduction or compensation, just a “thanks for waiting.” My sandwich was now cold (it was a sausage and broccoli rabe sandwich, so it was not very tasty cold). Good food will only take a new place so far, so I hope you all get your internal issues up to standard. I’m fine with mistakes, but that was completely...
Read moreThis place was terrible first of all we were ordering food and the guy on the other line had no idea what he was talking about.We wanted to order 3 pizzas and a calzone and the guy had no idea what we where saying. It took 10 minutes for him to even get some of the order right and finally we thought he got all of the order right. I guess not because when we went to go pick it up they only gave us 2 pizza and the calzone so we where like where is the other pizza the guy said he did not know.After that another guy came out and gave us a attitude when we asked where are pizza was we were standing in the place for like 15 minutes with no help.then the guy came up and gave us someone else’s pizza in replacement for the one that we ordered. Then he gave us I free coke so we thought that was nice but when we got back home the soda tasted terrible and we checked the date and it was over a year old and tasted like nothing.the pizza was not good it was made on a conveyor belt and tasted like commercialized pizza and had no authentic taste and the calzone was suppose to have chicken in it but it just was a ton of cheese and it was so greasy so over all terrible experience will never...
Read moreGot what they consider a large pie ($23) and it was around 16 inches. The slices were the size of a large dominoes pizza which means it’s a medium by most pizzeria standards. Flavor was average even with five toppings and nothing memorable. They put the majority of toppings in the center so when you picked up a slice the first half of the cheese and toppings fell off the dough. It’s all spanish guys running the place so don’t expect anything authentic. They seemed confused with people ordering and picking up which caused delays. For the record, this was the Point Pleasant location. I think it’s a one and done for me. It’s acceptable if someone brought it to a party but I would pick another place if I was bringing the pizza. There is no indoor seating and limited...
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