The Highroller Lobster Co. started off as a hotdog cart in 2015 and as their popularity grew, they opened this brick and mortar location in 2018 and is a hole-in-the-wall location in Portland, Maine. They're know for their create-your-own lobster rolls as well as serving corn dogs, burgers, fries, chicken sandwiches, "lobby pops", hot dogs, salads and more! They have an oyster bar and an alcohol bar and offer indoor seating.

The atmosphere is vibrant and playful with white and red all around. They play upbeat pop music and even have a disco ball to add to the ambiance.

The service is different than most other restaurants because when you get sat down you are asked to scan a QR code to look at the menu and also order and pay through your phone. If you only have cash you can pay with the cashier at the bar. Servers bring your food and drinks from the kitchen and if you want anything you do it through the app.

The food was good and was our first lobster roll ever and first of many in Maine. We're on the hunt for the best lobster roll in Portland so follow me if you want to see what I find! Overall I think this is a fun place that offers food for everyone and you should definitely check them out!

My wife and I shared a classic lobster roll with fries and coleslaw. We got jalapeno mayo, garlic mayo, ketchup and melted butter as sides for the fries and to top the lobster roll. The bun was buttery and perfectly toasted on both sides and filled with 4 ounces of lobster meat. The meat was delicious and tender and was fine by itself but was even better with some melted butter on it! It was also really good with the garlic mayo as well. Had just the right amount of garlic flavor to it. The fries were also fried to perfection and we're seasoned well. I was dipping them in the jalapeno mayo sauce and it was probably my favorite dipping sauce for fries haha it was spicy with good jalapeno flavor and had me going back for more. The coleslaw was also a pleasant and fresh surprise. It's a mayo and vinegar based slaw but also had a decent amount of lemon juice in it which came through in the flavor and was delightful.

A couple things I didn't like was there was no way to order water on the app and nobody came by to ask if we wanted any and I actually ended up getting up myself and grabbing a couple near the bar where they had over 20 premade water cups ready to serve. Also I was asked to pay for tip before we were even served anything. I didn't feel inclined to tip 20% for doing all the work myself. I would have been okay with ordering at the counter and paying with no tip and just walking up when my food was ready. Nobody asked if the food was okay and when the food was delivered to us the server didn't say anything and just set the food down and left. There should be a way to page a server through the app when something is needed instead of having to go up to the bar to ask. And also payment should be done after the meal and not before we get our food. Makes sense for counter service but not for a sit down restaurant.

Overall it's a cool spot with good, unique food but don't expect stellar service.

Food - 5 ⭐ Atmosphere - 5 ⭐ Service - 3 ⭐ Overall - 4 ⭐

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