My co-workers and I decided to grab lunch at your BYU campus location at 12:57 pm on 01/10/25. After we received our order we all sat down to eat and were enjoying our lunch then we had a lady come up to us and ask us if we had looked at the time? We were a little confused, so she asked us again that we need to look at the time and don’t we have a job to do? First off, she has NO business asking us this, they were not busy so it’s not like they needed the table for other customers, we were not being loud or disrespectful by any means! We were all in shock and decided apparently, its time to leave because that’s how she made it sounds! Several of us were upset so I asked her what her name was and she REFUSED to provide to that me! I then waited to ask her manager which he provided the name of Diane! This is the worst customer service I have ever had and we will never return to that location again! This isn’t the first time we have had issues with this lady, but have let it go in the past. This time I will not let it slide, something needs to be done! Most people get an hour lunch and we were barely there an hour! I would appreciate someone reaching back out to me. Thank...
Read moreFrosties. Baconators. David’s Lemonades. These are some of the few treasures one may find at your local Wendy’s here on-campus. It is no doubt that it’s proximity and convenience is simply irrefutable in spectactulation. One may wonder, “do they have a full menu?” They do. Having the most extensive options of any Brigham Young property, this wondrous spicy-nugget gala has only a few drawbacks. First, food poisoning may be an issue considering they never freeze their beef. Although this permits for a tasty texture-filled and tantalizing experience, the CougarEat will need to get used to keeping that meat cold PRONTO. Additionally, the wait can be almost unbearable. This excellent standard of a Wendy’s is constantly fully-staffed with the highest performers that BYU has to offer such an invaluable location. Nevertheless, the onslaught of students and faculty seeking a mere Biggie Bag or 4 for $4 can make the challenge almost impossible. With great power comes great responsibility, and I hope this Wendy’s is up for the...
Read moreI like having Wendy's on campus. They're my favorite fast food burger place. In large part because I never have to ask for no mustard. If you look on the Wendy's website, they don't put mustard on their burgers. But this one on campus does! I love the food overall, but having to ask for no mustard at this location when I do not have to ask for mustard at any other Wendy's is honestly a huge annoyance for me and ruins my lunch almost every time (because I forget I have to specifically ask no mustard at this...
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