HORRIBLE FOOD, HORRIBLE CUSTOMER SERVICE. Just ordered two salads from this location and what we received was definitely not up to par! I ordered a southwest crunch add steak and a triple threat with honey mustard. When my husband got the order home and we opened up the bag the southwest crunch had literally two pieces of steak on it (WHICH IS VERY UNACCEPTABLE especially when you charge $4 to add steak). Also missing the red onions and corn. Also my salad was not chopped up as it should be and lacked dressing. The triple threat also lacked the dressing and was NOT chopped up at all as it should've been as well as it was skimpy. What put the cake on the icing was I called the store and asked to speak to a supervisor and spoke to someone named Jay who stated he was a supervisor who's as very rude and unprofessional and basically stated that there wasn't anything he could do and wanted to know if I got an ail about my order and that I should be able to complain via that email and I explained to him that the email that I got only provided what my order should've been and the phone number that I just called to get him. I asked for a corporate number he said they don't have one. Needless to say we just spent over $30 on an order HORRIBLE FOOD, HORRIBLE CUSTOMER SERVICE. Nothing diced about either of these salads and the customer service provided by Jay was...
Read moreOne step above Chopt, which I'm not a fan of. I ordered the Cobb Salad as part of a larger business order. First, the salad looks nothing like the photos when ordering, none of the salads did. The photos looked delicious. What you get is a chopped/diced bowl with your selections, all mixed up. Toppings are sparse at best. There were about 6 - 1/2" cubes of chicken or pieces, I might have had 5 olives or parts which I paid extra for, and you'd be lucky if there was half an egg in the salad. Since I was not aware of the preparation methods, I ordered the artisan mix of lettuce, which was also chopped making it more like mush and hard to tell if some pieces were bad. If you're looking for a fresh, crisp salad with good toppings, it's not the place. Had the salad looked like the photos, it would have compared with a nice restaurant Cobb Salad and the price would have been more in line with that quality. I wished I had...
Read moreToday I went into diced. I was not please nor was my partner. I was very upset because I walked in with my dog and he is certified emotional support animal, and I was yelled very disrespectfully at to get my dog out of the store, and I walked up and told the manager that I thought that was the most uncool, embarrassing and humiliating moment I’ve ever had in a store, whether it violated the health code or not that was completely unacceptable, and I will never attend this restaurant ever again. Instead of asking nicely, can you please take your dog outside I was screamed at, and then my partner sat outside with my dog while he was overheating and mind this is my dog is completely black in 95° heat. Extremely unacceptable very rude. The food was delicious but this is the second time now that I’ve had an issue with this exact store. On...
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