Little Native Coffee Co. — Restaurant in Raleigh

Go here for the right reasons, not coffee - per the employees.

I am being sarcastic, Kinda. I arrived craving a simple, well brewed coffee but was unable to find such. I was refused a pour over due to crowd volume (one behind me) and drip, though I did not ask for nor want, due to equipment failure.

The space is well decorated for their vibe, though pretty cramped too, I'm sure when busy. The patio is really well; setup, though the trash and tables could be tended to.

Do not get me wrong, I love themed/flavored/"craft" espresso drinks. However, their menu disagrees, as does the general expectations of a coffee shop.

Being able to select good roasts to use in brewing a high quality cup of coffee is the heartbeat of most "coffee" shops, which Little Native Coffee Co. portends to be.

I was shocked to hear "we're not really that kind of coffee shop," when I was told they would not make my requested pour over and could not provide drip. Per the cashier, you can get an Americano if you're "just wanting something black." These are entirely different drinks, and if you can't tell when drinking them they did it wrong. After going from pour over to drip to "just black," I assume that coffee knowledge is not highly cultivated at this location. It isn't a matter of time, they just don't care about well brewed coffee. But, the simplest part of a craft defines how everything above it is done.

After I swiped my card they just stopped talking to me, one turning away (I still tip well, because life). They didn't say thank you, and were not tending to other customers. I'm not "that guy" but I've done this work at volume and this place just...

I actually debated leaving this review, but a day later and reading other recent reviews, I’m still thinking about the horrible customer service I received. To start off, the line was out the door when we got there, so my party (of 4) waited outside for about 10 minutes. no big deal, they seemed busy! We finally saw that we could go inside so we opened the door. We had 4 people and a dog so it took us a few seconds to shuffle in. Not 15 seconds after we open the door, the barista behind the counter yells “close the door.” again, it was open just long enough for us to walk in. There is very little space inside for people to queue, so while i thought they were very busy, there is really only space for 2 parties to wait to be waited on. My group finally gets to the front of the line and the cashier looks at my friend and says “it will be a LONG time before i’m able to take your order.” it was fine, we were in no rush, however i thought his tone was extremely uncalled for. It was my turn to order and i told him my fist drink and he said “anything else” and when i began to order my boyfriend’s coffee he rolled his eyes. We got our coffees and they were pretty good.That and the fact that it was pet friendly and had a great patio, this may have become our weekend spot, however I will NOT be back. On the way to the car after sitting on the patio for about a half hour yapping and finishing our coffee’s, we all agreed that the service felt like it was one of those places where people are paid to be mean to you. Overall, the coffee was good not great, the decor was so cute, the patio was spacious, but the service...

Little Native started out as a very cute coffee shop in a great spot in downtown Raleigh. They are well-priced (especially for the area), the coffee is good, and the baked goods are to die for! Seriously, their baked goods (with lots of gluten-free and vegan options) are amazing. It is a little small inside (wouldn't be a great place to bring a laptop and work) but has a nice outdoor seating area when the weather is good.

Going to Little Native was becoming my weekly weekend ritual! However, what really has started turning me away from them is the rudeness of their staff. This has not been a one time thing - they are consistently rude, dismissive when customers ask questions, and all-around unpleasant. Having worked in the service industry myself, I get it. I know customer service is difficult, especially when you're busy or have a rude customer. But starting out the conversation impolitely and with attitude ("so are you going to order something?") to all your customers and being consistently rude is just a problem.

Little Native, you have everything going for you! Cute atmosphere and good coffee. But PLEASE PLEASE be kinder to your customers and maybe have folks working front of house who understand customer service and who actually want...