Habit Burger & Grill — Restaurant in Rancho Cucamonga

The food's cool I guess. They forgot my ranch though :( I've been in a depressive episode for a few months now (bipolar disorder) and I've been feeling really apathetic recently. Not really eating beacuse I dont care because I dont enjoy anything. Anyway, for the past few months or so, ive been kinda crazing a good burger. I was deciding if I should come here, I mean do I really want anything? And then the thought of my fries and burger with ranch just siunded absolutely delectable. I could practically taste the flavors mingling in my outh already, my mouth practically salivating as I order. Anyway, I get my food, keeping it sealed in the bag to persevere temoperature integrity. And as soon as I get home, I ripe open my bag, excitedly rummaging through, eager for the creamy white liquid gold. Unfortunately, I was met with everything but, my order complete and well made, delicious one may suppose but, I was only here for the ranch. The ranch was the first thing that I've actually wanted to ate and made me excited for eating in a while and that wasn't included. Anyway, I get it. Life happens and they didn't know. Is it a touch dissapointing that I made sure to add ranch to my online order, only for it to be the only thing missing, despite being the only thing I really wanted? Sure. But the girl l serving seemed to be stressed out already, it kind of seemed like she didn't want me there and like she hated that I was even in her presence, which like, ouch for me right now because again, bipolar, depressive episode, but also I get it, she has her own life and just because we try to treat others with patience and kindness doesn't mean we're owed it in return. Ate the end of the day, we all must live with the choices we make and the way we leave people feeling. And today, I must live with the choice I made to keep my bag sealed and trust in the process. Anyway, again, I get it, I'm really only writing this because it feels good to get it out there and be able to have my feelings be heard (hopefully/presumably) and feel like maybe someone might care how I feel. Even if small, that feels really nice to have the chance to do that right now. Anyway, yeah one of the best fast food burger places out there, I would definitely recommend. Gonna try Mooyah or Shake Shack next time though and hopefully...

This evening, I ventured to The Habit Burger Grill, lured by its impressive Google Maps rating and the enticing burger images that had sparked my curiosity. My anticipation was high, only to be met with a disheartening reality.

The restaurant sat in almost complete darkness, save for one half of the building. This lack of illumination didn't exactly beckon me inside; in fact, it felt rather unwelcoming. Nevertheless, I decided to place an order for their renowned burger, hopeful for a taste sensation.

When my order finally arrived, it was a letdown of epic proportions. The burger I unwrapped resembled a desiccated relic, a flavorless, parched piece of sustenance. Its size left much to be desired, attempting to compete with fast food giants like McDonald's but falling short, especially considering the $6.50 price tag.

Despite the grandiose names and promises of a "Charburger," the reality was far from what was expected. The burger lacked the expected juiciness and instead offered a thinly pressed patty that had surrendered all its moisture to the relentless heat.

In an area where culinary excellence is celebrated, The Habit Burger Grill left me puzzled. It wasn't just a matter of being "not special," it was more a matter of disappointment. The grand name and the anticipation it built were betrayed by a dry and lackluster burger.

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Im a frequent online orderer for the habit. My family and I love their lettuce wrap burgers. Unfortunately tonight I had a not so good experience. We ordered through the app for curbside. When I picked up my order, the guy who dropped it off to me shoved it through my window and walked away without a word, even when I said hi and thank you. I ordered two lettuce wrapped burgers exactly the same that had extra tomato, pickle, and raw onions. When I got home, it was to my surprise that both of them were quite bare. After taking a bite, I noticed it was only meat and pickle. I continued eating, slightly annoyed but I figured mistakes happen. I check the other one, same problem. Now I'm even more annoyed thinking about the attitude I got from the employee, so I resort to trying to get a hold of someone to hopefully remake our burgers. I try going through the app and calling to get customer service and they make it impossible to talk to anyone. Leaving this review was my last resort hopefully get through. Yes, I am upset that my dinner was very unfulfilling but I'm most disappointed by the customer service of the employee who gave me my order and how impossible they make it to rectify any problems. Highly considering not returning...