Burger King — Restaurant in Ridgecrest

My husband and I went in drive throw around 1'ish witch would be normal lunch rush times. My husband and I both worked for fast food and big biz like Walmart and Amazons etc. we asked for 8peace nugget for are son two times in matter minutes they gave us not only cold but rubbery witch means microwaved then cooled again nuggets. I had personal have my husband drive around out drive through just walk in after getting two bags bad nugs for my son just ask for better ones and manager didn't even tell her crew drop new ones tell I went in. We would never even complain first time if they were it lest microwave warm. And all manager had say was we need make sure say fresh next time. I explained I don't mind doing that but it's still wrong for food be going bad and be handed out to customers and two very kind employees came me stating how sorry they were that they were just doing what manager said. I stated that's fine but as cook and cashier you represent your company so if you no your self food is bad you need so what is right and make sure fifo is taking place so no one gets sick and not only listen your manager. Right after I see him go back kitchen start changing out food and dropping new im not surprised ppl get worried about there jobs that they don't want do what is right be going against there management for food safety. Someone really needs look in this for there was another family that came in loby wall I was there ordered nuggets and would gotten bad ones if I did not go in for that third time in person if they are truly that short handed my husband is more willing help them out to help keep...

The food is good but me and my daughter went there after school because she was hungry and we ordered two whopper meals. We were happy and everything but until I saw my whopper I had no cheese and I specifically said no cheese on one of them because my daughter doesn’t like cheese. I do though, when we went back to get my order with cheese they did not give another whopper all I got was attitude from one of the employees. She gave me so much attitude she even said I wasn’t allowed back there because I was “overreacting”. This is terrible, horrible service. The cashier that attended us was very kind, but the other employee which I’m guessing was the manager was so disrespectful, and ignorant with us. She was auguring saying that I never said anything about no cheese on one of them even though I did. I hate this place super bad horrible service never again. The employees are only working for a check even though the owner is the one that established this Burger King. Note if you ever go there don’t...

This place is a complete disgusting joke! The employees INCLUDING THE MANAGER use profanity with no regard for the customers, including young children. While we were there we witnessed the employees giving some homeless large cups and allowing them to just sit inside loitering, (we witness what we counted 5 cups then just stopped counting) while the paying customers have to deal with the stench and disgusting habits. A hopeless man came and sat in a booth behind our family and he was scratching his scalp and stuff was falling off his head, I made eye contact with the manager and she just ignored it instead of asking the man to kindly leave because it was making us as well as the other paying customers extremely uncomfortable! There's more to add, but why if the owners clearly don't care how their restaurant is run. VERY UNEXCEPTIONABLE FOR...