I visited annie’s for the first time yesterday and was extremely disappointed with my experience. Nobody was rude but we weren’t helped by our assigned server. We never saw her face once on the floor. The host was Alyssa she was the only person who greeted us with a smile and was being attentive to our table. We watched Alyssa be the only person who would repeatedly check up on that whole section. She grabbed their drinks, did coffee refills, and cashed out bills. When my food arrived it was very cold and I couldn’t enjoy it, in result I took it home. I went to go pay upfront with the host Alyssa and complained about my service.
After asking to speak to the manager, I found out my server was the manger Paloma. The kind host apologized multiple times and gave us a discount to try and make up for something that was not her fault, nor in her control. We assumed the tip would’ve went to the host which is the only reason we left one. Sad to find out the manger/server was the one who was going to receive it when she didn’t help us not once! After talking with the host, the young lady convinced us to give annie’s another try. Shame on annie’s cafe for having such a horrible manager! Restaurant Mangers are not supposed to get tables in general let alone a whole section! She could have at least had another server take over her tables instead of leaving them neglected. It’s sad to say the young lady at the front was not only an amazing host but was doubling as a busser and a server, when it should’ve been my assigned server.
We will update when we come back to annie’s definitely with a different server. Thank you to the host for convincing us to not give up on annie’s just yet and clarifying that she will sit us with a different server and being the only enjoyable part...
Read moreAnnie’s Cafe is the newest restaurant to open in southeast Riverside on Valley Springs Parkway - just east of the 215 freeway and south of the 60 freeway (bordering Riverside and Moreno Valley).
It is located in the building that used to occupy Hooter’s so the layout is very spacious and open.
I came out here for breakfast with a small group. We were greeted at the door and immediately shown to our table. Annie’s Cafe has an extensive menu offering not just breakfast items but also brunch and lunch items.
For breakfast, I ordered a Hobo Skillet, which has a little bit of everything mixed with scrambled eggs. It came with a side of biscuits. My skillet was a little heavy on the potatoes and too easy on the bacon, ham and sausage. I wish it were a little more balanced.
I ordered a Coffee Cake to go and it was good.
The atmosphere was lively for a Saturday morning and we were entertained by the staff dancing to Justin Timberlake’s “Can’t Stop the Feeling”. I’m not sure if they dance everyday or every weekend or since they recently opened up but it definitely made for a unique experience.
The service was okay. They got one of party’s order wrong so she got her food a little later than everyone else’s. And the first server brought out the wrong food items. They must have mixed us up with another table. A little mishap but I’m sure it’s because they’re still working out the new business kinks.
Overall, the food was good and we liked the big open space to enjoy our breakfast. I’d like to come back and try their...
Read moreCame across Annie's Cafe. We were greeted with friendliness. We were seated and our waitress came over, introduced herself, her name was Nicole, took our drink order, gave us a few minutes and came back to take our order. Our order came out fairly quickly, which was great. Waitress came back to check on us, my husband asked for coffee refill, which she said she would return. After 10 minutes, nothing. There was another waitress, who was attending another table, we asked her for coffee refills as well, she said of course and that she would be right back. After 5 minutes, nothing. Both of those waitress disappeared to the back (my husband, had a good view of them), another waitress came by, she must have noticed our coffee cups empty and asked us if we would like a refill. We told her yes. Out of the 3 waitresses, she was the only one to come back with coffee. We told her it was our first time there and apologized for the other waitresses. She said that she hope we would come back, and we said yes, as long as we had her for our waitress. Her name is Bianca. Bianca was great, even though our table was not one that she was taking care of. Once Nicole brought our check, she took our bill and brought us our change. When she brought it back, we felt she had a bit of an attitude. She's lucky we even left a tip, her tip could have been more if her service was better. We will be back but will...
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