Grant's Pizza House — Restaurant in Rochester

I just want you to know, you reading this, that this is by far the best pizza place in Michigan. (The only exception is if you need deep dish, which I already have a favorite spot for that.) I can’t say enough positive things about the service, cleanliness, and organization of restaurant, quality of food, taste of food, freshness of food.

Our pizza was made with so much care. We chose to have half of a dragon scale pizza, and half was Italian sausage and white onion. We had the choice of white or red onion, which definitely matters. The garlic Romano crust was our favorite, but the Cajun is a close second. It is spicy and salty. The dough itself is so pillowy yet crusty. It is firm enough and stable enough to hold the toppings and sauce and cheese, which was applied generously, but it was still soft and tasted so fresh. The dragon scale pepperonis are placed purposely so that they are layered and partially up in the air, allowing them to get really curly and crunchy. Honestly phenomenal. They apply plenty of sauce and cheese, which taste like great quality. I don’t see any corner cutting here.

They are generous with their food toppings, and you get a lot for the money. On top of all this, the restaurant itself is very clean and open, and everyone is working hard. Unlike some other places, nobody is standing around on their phone or touching their hair or making me feel sicked out when I arrive to pick up my pizza. They even offer whole pepperoncini on the side, which I love to eat with my pepperoni pizzas. Their homemade ranch is very good, and we got some marinara sauce for dipping our crust too. They offer liters of Vernors, a Michigan favorite, which we really enjoyed with the pizza.

As if all of this is not enough, they send you off with a homemade fresh baked chocolate chip cookie. Are you kidding me? It’s complementary. They make sweet love to you with that pizza, and then they send you off with a free tasty dessert.

We feel like this place puts a ton of effort and personal touches into every order, and there’s a lot of pride in their work. We drove 25 minutes one way just to pick it up, and we would definitely do it again. I think this will be our new go-to pizza place. We are so tired of chain restaurants, national chains, and love visiting community-based, locally-owned places like this because they are far superior...

This pizza did not hit the spot. It left me disappointed. I had high expectations because the restaurant's website description for each pizza is so eloquently worded. It convinced me this pizza had to be good. But after receiving the pizza, I learned it was more puffery than anything else.

My delivery order: Veggie Bliss (signature pizza) Peach and Pecan (signature pizza) Parmesan Romano Blend (Artisan Breadsticks) Everything Bagel (Artisan Breadsticks) The Delightful (salad) Chocolate Chip Cookie (one comes free with every pizza)

Both pizzas were dry and the dough was tough like how a day old hot and ready would be. The crust was so tough that even if I had pizza sauce to dip it in, it still would not have been enjoyable. The Peach and Pecan pizza was most disappointing to me between the two pizzas. The restaurant's description starts by stating "foodies agree that Peach & Pecan is a pizza worth exploring". Well, I strongly disagree. The flavor was strongly overpowered by the pecans to the point that the rest of the pizza's flavor was bland and dry. Perhaps if the pecans were crushed it would give a better balance and blend with the other flavors/toppings.

Shockingly the breadsticks were not dry like the pizzas were. Although the Everything Bagel was good, I preferred the Parmesan Romano Blend merely because of the cheesy blend.

The salad was enjoyable too. I modified mine to add chicken to it, and I would do it again. It was a flavorful blend for a salad that I had not experienced before.

It is hard for me to pass up a cookie. But this one I would pass up. It was too crunchy of a chocolate chip cookie. I prefer a softer cookie (in general). Those who like crunchy cookies, you will more than likely like the one offered here.

Overall, my experience with Grant's Pizza House was not satisfactory as a result of disappointment in both pizzas. Fresh pizza should not have the dough quality of leftover pizza. Although I did enjoy the breadsticks and salad, it is difficult to make a recommendation to a pizza restaurant when the pizza itself was not...

This was a paradox of an experience. It was my first visit. I chose to drive to the location to order. First, the pizza was good. No complaints. When I walked in, the girl at the desk seemed unsure about how to take my order, and we were both rattled by the guy running the kitchen who was yelling at everyone so loud we couldn't communicate. She had trouble entering my order and asked him for help. He came over, clearly frustrated, and said, "We've been through this over and over." She seemed scared. The order was finally entered but the price didn't look right.

I asked the guy running things to double check my receipt and he found an error and said he would fix it. I waited in the lobby. I watched him yelling at various people, very harshly, while I was waiting. At one point he yelled, "You all are failing miserably" and stormed away. They all froze, looked at each other, then a few looked at me. I mouthed "I'm sorry."

A few minutes later he yelled out, ordering them to bring me a water, and to give me a six pack of cookies because of the minor mistake that was made with my order. The young man who brought me the water was incredibly nice, perfect gentleman.

I felt stressed out by the whole experience. Not because of anything terrible with my service, but because I felt so badly for all the kids working. They all seemed very polite, but also very scared.

On the one hand, the guy running things made very sure that I was taken care of and was satisfied with my experience. But at the same time he was creating an incredibly stressful, even hostile environment for these kids. I hope he can get the leadership coaching he needs so he can be a great mentor for these kids, not terrify them and leave them with memories of a terrible first boss.

Leaving this review so future customers will be sure to be kind and patient with the kids working. They all appeared to be awesome young people doing their best in an incredibly stressful...