There were only two baristas, so I can understand a wait, but once the orders were taken, the other batista never assisted with making the drinks even though they were about five drinks behind. The batista making the drinks moved very slowly and stopped twice: once to clean a few spots from the counter and another time to take more orders even though the first ones were not completed and it had been around ten minutes. Even if someone is new/ training and stocking needs to happen, costumers should not have to...
Read moreWorst Starbucks in Rochester! The hours they have posted are not accurate at all. If you go there at 7 am, don’t expect to get a drink till 8 am. If you go there an hour before they close, expect them to be shutting down machines early.. The staff is decent, only one really friendly barista. I’ve had my drink messed up a couple of times, this is just a really bad Starbucks. Save the time and energy and either go to Hy-Vee or the one by the mall. Yes I’ll be the Karen on this post, but it’s all...
Read moreThe barista was quick to make the drinks but then let me know they had no straws, they were in the back and asked me if I had 2 minutes, she’d have someone grab them. After 10 minutes and 6 customers later, she finally left to go get the straws. I was under the assumption she had a teammate getting the straws. It would have been helpful if they were properly stocked, but more so if they served customers but the order they come. We left without getting straws for...
Read more