Taco Bell — Restaurant in Rockford Township

Good service, good food, great online ordering system. My Previous Review (3 stars) ... since my prev review of the place, i tried my luck here now a few times since the bad experience and its getting better in terms of the food. now they dont have online ordering system. they had it before but after the company modified their website they have not part of it.. i see lot of locations now not participating, it cld be a rollout not sure.. My Previous Review (1 star) ... they dont know how to take orders. they dont know their own system. i used to go to this place often, once my entire family got sick the next day after eating here, we werent sure but we told them abt it , they didnt do a thing ... the food is aweful, its taco bell so i dont have to say anything abt the food, u know what u r getting but its esp bad here. their service is aweful.. in general stay away from taco bell, esp...

I went here with my friends a few weeks ago, and I'm finally getting to this review. One of my friends and I got our food in a timely manner after ordering from the kiosk, and this really nice lady took our cash and gave us our cups. But my other friend who finished his order minutes after me waited 45 MINUTES to get his food. He also paid and got his cup minutes after me. But had to wait way too long to get his food, and after about 20 minutes we asked a worker how long until he would get his food. And the worker in the worst attitude asked us back was your name called, and we said no. So then he said I gUeSs YoU wIlL hAvE tO wAiT, in the rudest attitude possible. We waited until 45 minutes, and finally the nice lady from before got his order done in less than 2 minutes. I swear never going to this location again if this is how they treat customers, and forget...

When I arrived I was ignored for several minutes then finally when o was approached they told me they were back up on orders my food was supposed to be ready at 330 but I waited I was approached again several minutes later asking yet again why I’m there I told them again I order on the app and they said they don’t have it I must have ordered at another store o showed them I didn’t and they told me “just because you ordered on an app doesn’t mean anything we don’t have it “ then they found it sitting on their station handed it to me no apology 15 minutes and didn’t even remake it and when I asked for a cup for some ice was given the smallest cup ridiculous I get miscommunication can happen but after blaming the customer the least you can do is apologize and hand me a larger cup extremely disrespectful and wasn’t even...