Burger King — Restaurant in Rogers Park Township

STORE NUMBER 19988: RUDE, DISRESPECTFUL AND SMUG describes the customer service here. They won't let anyone order indoors not because of the pandemic, but because they're too lazy to clean up the front of the store. So I placed my order in the drive thru and not in a car.

There is ZERO EXCUSE for running out of French Fries, yet they did when I was at the drive thru. Then, the very same girl had the tenacity to have me "stand out of the way" so she can give food to a car waiting behind me; lying and saying they didn't have fries in their order when I clearly saw fries going into his bag. When I checked my bag, I wasn't even given my receipt; she knew I would report her if she did.

It doesn't surprise me that this restaurant has racked up so many negative comments about their service. I hope everyone who works at this location, including managers, is fired. Maybe then, they won't take their jobs for granted the way they do, especially during a pandemic where lots of people need a job as it is! ZERO STARS FOR THIS GHETTO DUMP OF A RESTAURANT!!! DO YOURSELF A FAVOR AND GO...

Gotta mention to them when u place the orders otherwise ur food will be cold. It might be sitting there all day and the staff are lazy to even cook u a fresh one if u don’t request it...Today I was there around 2:30pm before picking up my daughter, I ordered 5 orders of chicken nuggets and while I was trying to tell her that I want them hot and fresh she dint reply and skilled asking me what kind of sauce instead, I then said do u really don’t want ur customer to finish talking? She didn’t respond. I drive through the window she opened her window and said just one order? I said u clearly didn’t listen because u were busy chit chatting with ur co-workers instead of trying to listen carefully what ur customers want. She then gave me fake smile, I just told if u hate ur job go back to school lady. Please be considerate before hire they are the face of ur company. Customers satisfication is extreme important. Without them u will have no job. This is not the first time that happening to me there and if it still continues we’ll stop going to...

So me an my significant other go through this Burger King drive through an make an order. The first order was somewhat ok, one chicken sandwich and a whopper with cheese and bacon. Paid for bacon but they did not add it. So I ate my chicken sandwich an gave Bae sandwich to a homeless man, so we went back to make another order same exact thing one chicken sandwich an a whopper with cheese and bacon an this time I tell them make sure they add the bacon because they didn’t add it on the last one, so Bae eats her whopper and I save my chicken sandwich until I get home, so I get home an heat it up in my microwave oven for a minute or two an I began to consume it. By the time I was 50% done I was horrified at what I saw, I lifted up the bread an my chicken patty WAS NOT a whole chicken patty but instead two pieces from to different chicken Pattie’s cooked differently than the other. I will add pics I was horrified and felt disrespected. Will not EVER eat here again an also no telling what was wrong with the food so I’m gonna...