Subway — Restaurant in Rosenberg

One thing I won’t and will not tolerate is disrespect simple. I came in to buy a sub and a drink . But I have my own cup. She didn’t say hello nor greet me okay whatever , So as she’s making my sandwich she questions me ,” you’re going to pay for that right.”that’s equivalent as making me pay before ordering ….If I had no intentions on paying why would I do it in the first place. So she decides to charge me for a large drink which wasn’t that at all and I asked why and she said bc I got there drink products so I automatically dump the drink and say okay bc that’s outrageous . I didn’t mind paying for the drink but let’s be real , you’re charging of the cup size .Then she proceeds to talk to me as if I’m her kid . I automatically tell her that she can keep the sandwich . Do better subway . Bc she would’ve got slapped, this is why I prefer Jersey Mike’s 🤷🏽‍♀️. Then they treated me like a mad black women as if I was causing a scene . I can’t wait till the cameras show how poor there...

There was a new employee who really didn’t know the menu quite yet and when she asked her coworkers for help, they told her to just make the sandwich. She clearly needed help because she was very confused about how to make the sandwich. Her coworker finally came to assist her, after the line grew to the door, but she really was no help. She started making my first sandwich, without toasting it, didn’t ask, then offered to toast it with the veggies on it. SMH. Meanwhile, the other coworker is still struggling with trying to figure out which meat goes on my sandwich. There was no confidence that my food would turn out right and I refuse to waste my money, so I just had to walk out of the establishment. I won’t...

It's been years since we received good service at this location. All of the good managers/leaders have gone. Our experience today was especially noticeable due to rude service from the workers here. One of the girls was visibly bothered simply having to serve the customers, things like slamming the bread keepers door, lids on the containers, squashing the bread down aggressively were so unnecessary. The lady ordering behind us just decided to tell her she wanted all the vegetables instead of telling her what she really wanted as she felt presurred with her asking "what else, what else" From a service standpoint I'd consider this unacceptable behavior towards patrons and I won't be back at...